Team Member

Jo-Ann Fabrics Mountain View , CA 94035

Posted 5 days ago

SUMMARY

The Part-Time Team Member's responsibility first and foremost is to deliver a premium customer experience by inspiring creativity within our customers and making JOANN their happy place! All Team Members drive sales through advanced product knowledge, innovative merchandising, and cutting counter accuracy. The Team Member's role is to create an exceptional in-store experience and provide excellent customer service by interacting and engaging with customers. The Team Member will also embody characteristics and perform duties of Brand Ambassador, Operational Excellence, Business Acumen, and Inspirational Leader.

Team Members are the helping hands that make up the core of the JOANN team. You are someone who has a lot of availability throughout your week, you have a desire to build a career at JOANN and take on new challenges - this is the role for you! Are you looking for something more flexible? Check out the Casual Team Member role!

BRAND AMBASSADOR AND CUSTOMER SERVICE

  • Greets every JOANN customer and uses the F.A.S.T. service model to meet the customer's needs

  • Asks open-ended questions to learn about customers' project needs and escorts them to the desired product's location

  • Engages in friendly conversation with customers about their projects while serving them at the cutting counter, cash register, and sales floor

OPERATIONAL EXCELLENCE

  • Processes customer transactions at the cutting counter and cash register in an efficient and friendly manner with professionalism and precision

  • Stocks shelves accurately according to planogram while maintaining a high level of productivity and close attention to detail

  • Maintains high standards throughout the sales floor by cleaning and recovering shelves, putting away returns, and cleaning up any spills/messes with a sense of urgency

BUSINESS ACUMEN

  • Invites customers to participate in store activities such as Education Classes, Custom Framing, and any other events

  • Proactively drives sales through product knowledge, suggestive selling, innovative merchandising and building strong customer relationships to the JOANN brand

  • Works to minimize shrink in the store by following proper policies and procedures including, but not limited to, cutting counter accuracy, remnants, damages, and inventory management

INSPIRATIONAL LEADER

  • Assists other Team Members with tasks to ensure that the team exceeds expectations set by Store Management

  • Works with Store Management and other Team Members on projects in a friendly and professional manner

  • Assists with training new Team Members on running the register, cutting fabric, stocking shelves, and customer service

QUALIFICATIONS

  • Must be 18 years or older

  • Previous experience in a customer centric environment

  • Available to work a flexible schedule, including days, evenings, weekends and holidays

  • Preferred: High school diploma or GED

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Dough Production Team Member

Zume Pizza

Posted 1 week ago

VIEW JOBS 3/11/2019 12:00:00 AM 2019-06-09T00:00 Who We Are Zume is on a quest to be the most powerful source of health and well-being on the planet. To achieve our objective, we must facilitate the provision of wholesome, affordable food on a global scale and in a sustainable manner. We are meeting this challenge by providing an end-to-end, scalable platform that reduces the time and distance between clean food sources and dense population centers, using cutting-edge automation and transportation logistics. By developing better tools and processes, we can feed people healthier, sustainably-grown food, delivered fresh and free from chemical stabilization. The Role Zume, Inc. is looking for an exceptionally bright, multitasking and self-motivated Executive Assistant to support the Vice President of Ratio. The position be primarily based in Mountain View, CA with occasional need to work from our San Francisco, CA offices. This is a vital role to Zume, Inc. and requires proactive gate keeping of the VP's time, while also having a collaborative rapport with individuals within and outside of the organization to help track and drive completion of cross-functional key deliverables. What You'll Do * Effectively and proactively manage complex calendar coordination according to changing team and company priorities, while anticipating conflicts and solving scheduling issues * Coordinate and schedule domestic and international meetings, appointments and travel. Project manage all logistics with white-glove service by anticipating materials, technology resources and ad hoc arrangements needed * Prepare and submit personal and departmental expense reports * Prepare and edit internal and external correspondence and presentations * Track and help drive completion of key deliverables and follow up on outstanding items across departments * Organize and plan team meetings and outings * Partner closely with Office Managers and Executive Assistants within the company on high-level projects, offsite events and company-wide initiatives * Look for opportunities to continually streamline the executive's workload * Handle curve-balls like a pro (i.e. You know how to respond quickly to requests and adjust schedules on the fly to accommodate executive needs) Who You Are * 4+ years experience as an Executive Assistant, preferably in a technology start-up environment or comparable fast-paced operations, manufacturing, or legal experience * Bachelor's degree required * Able to perform duties with a high level of confidentiality and discretion; exhibit integrity and trustworthiness with sensitive information * Organized and conscientious while still able to manage shifting priorities and thrive in ambiguity; positive, flexible, patient and open-minded * Independently seek to identify and resolve problems in a timely manner with minimal direction and maturity; be a creative and proactive problem-solver * Experienced communicator with strong written and verbal skills; use tact and diplomacy when interfacing different personalities within and outside of the company. * Self-awareness in communications with differing cultural dynamics and practices of external parties will be particularly crucial * Proficient with Microsoft Excel, Word and PowerPoint / Google Suite, Adobe * Have a strong cultural fit and work ethic with Zume and department teams * Strong understanding of business processes and organizational budgets * Comfortable working 40 hours per week with availability outside of regular business hours for urgent matters or planning needs; Flexibility to match executive's schedule What We Offer * 100% Company-paid Medical, Dental, and Vision for you and 75% for your dependents * Ownership via Stock Options * Flexible Time Off * Daily catered lunch * Dog friendly office * The opportunity to work with an incredibly supportive team of thinkers and innovators Zume provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Zume Pizza Mountain View CA

Team Member

Jo-Ann Fabrics