Team Member - Fox Valley Center

Sbarro Aurora , IL 60503

Posted 2 weeks ago

Job Description:

Team Member

Summary

Reporting to the General Manager, the Team Member provides front-line service to Sbarro guests in an enthusiastic, friendly, outgoing, clean and safe manner. While each team member is hired for a primary position (such as Server / Cashier, Pizza Maker, Steam Cook / Prep, Dishwasher), due to sales volume fluctuations in any given restaurant and the various station responsibilities, each team member may be asked to assist in fulfilling other position duties. It is desirable that each Team Member be cross-trained in each duty.

Essential Duties & Responsibilities

Server / Cashier

  • Must serve customers within their assigned station, following prescribed methods and within prescribed standards for guest service. This includes greeting, enhancing sales through purchase suggestions to customers, proper serving procedure, checking for guest satisfaction in accordance with the standards established for guest satisfaction and recipe compliance

  • Maintains product knowledge, knows the ingredients, presentation, price of all menu items and specials

  • Receives payment for all transactions following prescribed methods and with prescribed standards for guest service

  • Follows all required procedures outlined in cash handling policy

  • Demonstrates full working knowledge of point-of-sale register system

  • Completes cleaning and stocking duties in accordance with the appropriate daily operating procedure

  • Practices food safety and sanitation standards required of foodservice establishments

  • Follows established cost control systems, including employee food policy and waste guidelines

  • Assists other team members when required

  • Responsible for the proper use of gloves, utensils and portion size of each item, temperature of hot food and the attractive presentation of all food

  • Communicates in a timely manner with the co-workers and management regarding the amount of food on hand and its quality

  • Assists other team members when required

  • Other duties as assigned

Pizza Maker

  • Prepare all food products in accordance with the specifications outlined in the Recipe Manual and Recipe Cards while utilizing predetermined safety and sanitary procedures

  • Appropriately judges the volume of sales in relationship to pizza preparation and production

  • Communicates in a timely manner with the co-workers and management regarding the amount of food on hand and its quality

  • Completes cleaning and stocking duties in accordance with the appropriate daily operating procedure

  • Practices food safety and sanitation standards required of foodservice establishments

  • Follows established food safety time and temperature controls and cost control systems, including employee food policy and waste guidelines

  • Serves customers within their assigned station, following prescribed methods and within prescribed standards for guest service. This includes greeting, enhancing sales through purchase suggestions to customers, proper serving procedure, checking for guest satisfaction in accordance with the standards established for guest satisfaction and recipe compliance

  • Maintains product knowledge, knows the ingredients, presentation, price of all menu items and specials

  • Responsible for the proper use of equipment, gloves, utensils and portion size of each item, temperature of hot food and the attractive presentation of all food

  • Assists other team members when required

  • Other duties as assigned

Steam Cook / Prep

  • Prepares all food products in accordance with the specifications outlined in the Recipe Manual and Recipe Cards while utilizing predetermined safety and sanitary procedures

  • Operates all station preparatory equipment in a safe and sanitary manner (i.e., knives, steam cooker, dough machine, pizza oven, stove etc.)

  • Functions independently to prepare adequate product according to predetermined production schedules or requirements

  • Correctly maintains all displayed steam table items according to Recipe Manual and Product Cards while maintaining local health requirements

  • Correctly rotates all new and prepared products in a FIFO (first-in, first-out) manner

  • Follows established food safety time and temperature controls and cost control systems, including employee food policy and waste guidelines

  • Responsible for the proper use of equipment, gloves, utensils and portion size of each item, temperature of hot food/cold food and the attractive presentation of all food

  • Serves customers within their assigned station, following prescribed methods and within prescribed standards for guest service. This includes greeting, enhancing sales through purchase suggestions to customers, proper serving procedure, checking for guest satisfaction in accordance with the standards established for guest satisfaction and recipe compliance

  • Maintains product knowledge, knows the ingredients, presentation, price of all menu items and specials

  • Assists other team members when required

  • Other duties as assigned

Dishwasher

  • Maintains sink area, dining room tables and seating, floors, service stations, restrooms and trash receptacles, including doors, shelves and racks in a clean and sanitized manner in accordance with restaurant procedures and standards

  • Cleans and sanitizes all restaurants' trays, pots, pans, pans and other utensils, with the exception of knives using prescribed methods and procedures

  • May be required to wash, clean and sanitize restaurant storage areas including walk-in freezers and refrigerator using prescribed methods and procedures

  • Serves customers on an as needed basis within their assigned station, following prescribed methods and within prescribed standards for guest service. This includes greeting, serving procedures, checking for guest satisfaction in accordance with the standards

  • Completes cleaning and stocking duties in accordance with appropriate operating procedures

  • Assists other team members when required

  • Other duties as assigned

Job Requirements

Team Member

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions where accommodations do not present an undue hardship to the company.

  • Ability to follow all health and safety laws, policies and procedures

  • Ability to deliver food orders within specified time goals

  • Prolonged periods of standing, walking, bending and stooping

  • Able to lift 50 pounds

  • Able to effectively and safely use kitchen knives

  • Adequate command of English language including understanding, speaking, reading and writing

  • Basic mathematical skills for accurate cash handling

Other Requirements

  • Outgoing, enthusiastic, willing to serve the public in a positive manner

  • Able to arrive to work on time

  • Able to work in a cooperative manner with the other team members and management staff

  • Ability to handle stressful situations in a calm, pleasant attitude

  • Ability to manage multiple tasks

Employment Standards

  • Employees must be at least 16 years of age and possess all documents and permits required by law

  • Employees under the age of 18 are prohibited from using any machines, equipment, or tools prohibited by law

  • Previous restaurant experience is helpful but not required

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Store Associate Fox Valley

Express, Inc.

Posted 2 days ago

VIEW JOBS 6/3/2020 12:00:00 AM 2020-09-01T00:00 Overview The Brand that Gets You to What's Next Express is the vibrant, confident lifestyle brand for ambitious people, providing the latest fashion for style-obsessed men and women since 1980. Our mission is to provide inspiration and confidence through fashion to help people get to what's next in their day, and their lives. With more than 600 retail and outlet stores throughout the United States, Puerto Rico and Latin America, and a best-in-class online/mobile shopping experience at www.express.com, Express brings city-inspired style to customers across the globe. Responsibilities The Sales Associate is responsible for providing a great in-store shopping experience for customers. The Sales Associate assists with additional tasks including, but not limited to, stocking, cleaning, and folding merchandise. Flawless Execution * Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers. * Follow company policies and procedures to ensure the safety of all our associates and customers. * Assist with product launch changes according to company SOP. Provide a Great Customer Experience * Deliver on all aspects of the customer experience model. * Process transactions quickly and accurately reducing the customers wait time. * Positively resolve customer service-related issues as they arise and determine resolution or escalate further - communicate all issues and resolutions to Store Management. * Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate. Other essential functions may occur as directed by your supervisor. Essential Qualifications * Education: High School or Equivalent * Years of Experience: 0-2 of relevant job experience - minimum 6 months * Proficient in use of technology (iPad, registers) * Meets defined availability criteria, including nights, weekends and non-business hours * Meets physical requirements Preferred Qualifications (skills and abilities) * Previous reatil experience preferred * Customer service skills and ability to interact with customers * Strong verbal and written communication skills specifically with customers, sales leadership team and associates * Demonstrated collaborative skills and ability to work well within a team Closing As an equal opportunity employer, Express does not discriminate in hiring or terms and conditions of employment on the basis of any federal, state, or locally protected class. Express only hires individuals authorized for employment in the United States. Notification to Agencies: Please note that Express does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Express will not consider or approve payment to any third-parties for hires made. Express, Inc. Aurora IL

Team Member - Fox Valley Center

Sbarro