Life Time Fitness Vernon Hills , IL 60061
TheTeam Member Development Manager is a leader who is passionate about the hiring,growth and development of fitness professionals. This leader owns all aspects ofthe onboarding, development and succession of The Life Time FitnessProfessional. The T.D.M. will lead andmanage a cohort of fitness professionals as they are on-boarded into the
Fitness and Nutrition team, as well as, guide their development and successiondesires throughout their career within their given location.
Major Duties and Responsibilities
Conducts fitness professional file audits each month.
Follow-up client call for quality assurance.
Conducts shadows of member experience interactions to assure a quality experience.
Reassigns clientele when a trainer is termed
Plans and manages the execution of hitting the old business portion of each club's monthly goal
Plans and manages the execution of hitting resign expectations each month
Maintain a personal book of business each week
Acts as the Manager On Duty during designated time blocks
Completes a thorough business review each month
Attend weekly business and education meetings
Attend weekly leadership meeting
Attend National Leadership Calls
Run weekly Cohort meetings
Conducts all practical interviews
Own and run weekly education meetings
Onboard all new trainers within their first 6 months of hire
Own the levels and education system within your location
Responsibilities of AllPositions
Supports and articulate Life Time Fitness mission statement
Maintains Healthy Way of Life
Adheres to company policies and procedures
Ensures cleanliness of the club using all 5 senses:
Sight to ensure club is neat and orderly
Sound to ensure music/ sound levels are appropriate
Touch to ensure floors, countertops, etc are clean and dry
Taste to ensure food & beverages in the caf are up-to-standards
Smell to ensure the club is fresh and odor free
Safety responsibilities include:
Complies with all company safety rules
Uses all required safety devices and personal protection equipment
Reports accidents and injuries to supervisor as soon as possible
Notifies department head of any unsafe acts or conditions as soon as possible
Participates in safety training and safety inspections
Suggests methods of preventing hazards to safetycommittee
1 years as a Life Time Training Personal TrainingAssistant Department Head is preferred.
Two- three years sales experience
One-year supervisory experience
One- year managerial experience
Two-years program design experience
Three-years personal training experience
Licenses & Certifications:
Certified Personal Trainer (accreditedcertifications only)
American Council on Exercise (ACE)
National Academy of SportsMedicine CPT (NASM) required
National Strength and Conditions Association (NSCA)
American College of SportsMedicine (ACSM)
National Academy of SportsMedicine CES (NASM)
Knowledge,Skills, Abilities and Other Characteristics
Excellent communication, listening and interpersonal skills
Ability to build relationships with members
Excellent customer service skills; energetic, enthusiastic and motivational
Ability to handle and resolve customer conflicts in a professional, tactful manner
Extensive knowledge of fitness, cardiovascular training, nutrition, program design, and exercise techniques
Demonstrate exercises and adjust machine weights, free weights and cardiovascular equipment
Strong leadership skills
Outstanding promotional skills
Excellent physical fitness, professional manner and discretion
Awareness of potential injuries and ability to handle emergencies
Excellent time management and organizational skills
Ability to multi-task and learn quickly
Ability to operate a computer and office software, Microsoft Word and Excel
Language Ability- Intermediate- Ability to read andinterpret documents such as safety rules, operating and maintenanceinstructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups ofcustomers, clients, and other employees of the organization in English.
Mathematical Skills-Intermediate- Ability to calculate figures and amounts such asdiscounts, interest, commissions, proportions, percentages, area, circumference,and volume. Ability to apply basicconcepts of basic algebra and geometry.
Reasoning Ability- Intermediate Skills- Ability to applycommon sense understanding to carry out instructions furnished in written,oral, or diagram form. Ability to dealwith problems involving several concrete variables in standardized situations.
Toperform this job successfully, an individual must have knowledge of MicrosoftWord, Excel, Power Point, Microsoft Outlook.
Thephysical demands described here are representative of those that must be met byan employee to successfully perform the essential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions.
This position requires agilityand the ability to perform an aerobic activity for the duration of a class.Bending and moving is done frequently. Physical activity will include standing,walking, reaching with hands and arms, climbing or balancing and talking orhearing more than 2/3 of the time sitting and stooping, kneeling, crouching orcrawling. Lifting requirements are 50 pounds and occasionally up to 100. Thevision requirements are close, distant, color peripheral, depth and ability toadjust focus.
The work environment characteristics described hereare representative of those an employee encounters while performing theessential functions of this job. Thework is performed in an athletic club environment and exercise studio. Thenoise level is usually moderate to high.