Team Member Boston Logan Int Airport

Sbarro Boston , MA 02298

Posted 1 week ago

Team Member

Summary

Reporting to the General Manager, the Team Member provides front-line service to Sbarro guests in an enthusiastic, friendly, outgoing, clean and safe manner. While each team member is hired for a primary position (such as Server / Cashier, Pizza Maker, Steam Cook / Prep, Dishwasher), due to sales volume fluctuations in any given restaurant and the various station responsibilities, each team member may be asked to assist in fulfilling other position duties. It is desirable that each Team Member be cross-trained in each duty.

Essential Duties & Responsibilities

Server / Cashier

  • Must serve customers within their assigned station, following prescribed methods and within prescribed standards for guest service. This includes greeting, enhancing sales through purchase suggestions to customers, proper serving procedure, checking for guest satisfaction in accordance with the standards established for guest satisfaction and recipe compliance

  • Maintains product knowledge, knows the ingredients, presentation, price of all menu items and specials

  • Receives payment for all transactions following prescribed methods and with prescribed standards for guest service

  • Follows all required procedures outlined in cash handling policy

  • Demonstrates full working knowledge of point-of-sale register system

  • Completes cleaning and stocking duties in accordance with the appropriate daily operating procedure

  • Practices food safety and sanitation standards required of foodservice establishments

  • Follows established cost control systems, including employee food policy and waste guidelines

  • Assists other team members when required

  • Responsible for the proper use of gloves, utensils and portion size of each item, temperature of hot food and the attractive presentation of all food

  • Communicates in a timely manner with the co-workers and management regarding the amount of food on hand and its quality

  • Assists other team members when required

  • Other duties as assigned

Pizza Maker

  • Prepare all food products in accordance with the specifications outlined in the Recipe Manual and Recipe Cards while utilizing predetermined safety and sanitary procedures

  • Appropriately judges the volume of sales in relationship to pizza preparation and production

  • Communicates in a timely manner with the co-workers and management regarding the amount of food on hand and its quality

  • Completes cleaning and stocking duties in accordance with the appropriate daily operating procedure

  • Practices food safety and sanitation standards required of foodservice establishments

  • Follows established food safety time and temperature controls and cost control systems, including employee food policy and waste guidelines

  • Serves customers within their assigned station, following prescribed methods and within prescribed standards for guest service. This includes greeting, enhancing sales through purchase suggestions to customers, proper serving procedure, checking for guest satisfaction in accordance with the standards established for guest satisfaction and recipe compliance

  • Maintains product knowledge, knows the ingredients, presentation, price of all menu items and specials

  • Responsible for the proper use of equipment, gloves, utensils and portion size of each item, temperature of hot food and the attractive presentation of all food

  • Assists other team members when required

  • Other duties as assigned

Steam Cook / Prep

  • Prepares all food products in accordance with the specifications outlined in the Recipe Manual and Recipe Cards while utilizing predetermined safety and sanitary procedures

  • Operates all station preparatory equipment in a safe and sanitary manner (i.e., knives, steam cooker, dough machine, pizza oven, stove etc.)

  • Functions independently to prepare adequate product according to predetermined production schedules or requirements

  • Correctly maintains all displayed steam table items according to Recipe Manual and Product Cards while maintaining local health requirements

  • Correctly rotates all new and prepared products in a FIFO (first-in, first-out) manner

  • Follows established food safety time and temperature controls and cost control systems, including employee food policy and waste guidelines

  • Responsible for the proper use of equipment, gloves, utensils and portion size of each item, temperature of hot food/cold food and the attractive presentation of all food

  • Serves customers within their assigned station, following prescribed methods and within prescribed standards for guest service. This includes greeting, enhancing sales through purchase suggestions to customers, proper serving procedure, checking for guest satisfaction in accordance with the standards established for guest satisfaction and recipe compliance

  • Maintains product knowledge, knows the ingredients, presentation, price of all menu items and specials

  • Assists other team members when required

  • Other duties as assigned

Dishwasher

  • Maintains sink area, dining room tables and seating, floors, service stations, restrooms and trash receptacles, including doors, shelves and racks in a clean and sanitized manner in accordance with restaurant procedures and standards

  • Cleans and sanitizes all restaurants' trays, pots, pans, pans and other utensils, with the exception of knives using prescribed methods and procedures

  • May be required to wash, clean and sanitize restaurant storage areas including walk-in freezers and refrigerator using prescribed methods and procedures

  • Serves customers on an as needed basis within their assigned station, following prescribed methods and within prescribed standards for guest service. This includes greeting, serving procedures, checking for guest satisfaction in accordance with the standards

  • Completes cleaning and stocking duties in accordance with appropriate operating procedures

  • Assists other team members when required

  • Other duties as assigned

Team Member

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions where accommodations do not present an undue hardship to the company.

  • Ability to follow all health and safety laws, policies and procedures

  • Ability to deliver food orders within specified time goals

  • Prolonged periods of standing, walking, bending and stooping

  • Able to lift 50 pounds

  • Able to effectively and safely use kitchen knives

  • Adequate command of English language including understanding, speaking, reading and writing

  • Basic mathematical skills for accurate cash handling

Other Requirements

  • Outgoing, enthusiastic, willing to serve the public in a positive manner

  • Able to arrive to work on time

  • Able to work in a cooperative manner with the other team members and management staff

  • Ability to handle stressful situations in a calm, pleasant attitude

  • Ability to manage multiple tasks

Employment Standards

  • Employees must be at least 16 years of age and possess all documents and permits required by law

  • Employees under the age of 18 are prohibited from using any machines, equipment, or tools prohibited by law

  • Previous restaurant experience is helpful but not required

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Supervisor Housekeeping Hilton Boston Logan Airport

Hilton Worldwide

Posted 3 days ago

VIEW JOBS 1/26/2022 12:00:00 AM 2022-04-26T00:00 A Housekeeping Supervisor is responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Housekeeping Supervisor, you would be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards * Assess inventory of, assign for cleaning and inspect rooms * Verify and report status and/or discrepancies of rooms * Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories * Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas * Perform Room Attendant and/or Houseperson duties, as needed * Assist in performance evaluations of Room Attendants and Housepersons, as needed * Respond to special guest requests in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Hilton Worldwide Boston MA

Team Member Boston Logan Int Airport

Sbarro