ABOUT US: - We believe that everyone deserves a home!
Breaking Ground is a nonprofit social services organization in New York City. Our goal is to create high-quality permanent and transitional housing for the homeless.
Since 1990, we have been providing permanent affordable housing for individuals and families who are homeless or at risk of becoming homeless. Beginning with a single building, we are now New York Citys largest provider of supportive housing. We own and/or operate 19 properties with a total of 3,530 transitional and permanent apartments in New York City and beyond. We also run the Citys around-the-clock street outreach efforts in all of Brooklyn and Queens, along with nearly one-third of Manhattan.
Our work has enabled more than 13,000 people to overcome or avoid homelessness since 1990, and we increase that number every single day. As of 2017, we have more than 1,500 units of housing in various stages of development in the Bronx, Brooklyn and Queens, and are expanding our outreach and transitional housing programs so that we can offer help to every single homeless person we meet.
Team Leader in Brooklyn/Queens
The Outreach Team Leader (OTL) works with street homeless individuals living in Brooklyn and Queens. S/he will supervise a team of five Housing Advocates, including weekly supervision/meetings, performance planning, and scheduling. The OTL will conduct street outreach, engaging individuals to determine homelessness history, services needed and appropriate placement options. The OTL will be responsible for gaining a holistic understanding of the homeless population in their respective catchment areas and will work in collaboration with the community director and other relevant parties to implement appropriate housing and service solutions. The OTL will be responsible for the outreach activities and operations during their respective shift and will be responsible for ensuring that all required reporting, paperwork, procedures and protocols are followed. The OTL will work with a partner and spend most of the shift in an automobile. The incumbent will respond to community concerns; oversee Code Red/Blue alerts; identify new hotspots/encampments and work to eradicate existing hotspots/encampments; liaise with partner agencies and collaborate with fellow program supervisory staff; and complete necessary reports and documentation. The OTL will primarily work in one of the two catchment areas. Outreach is staffed seven says per week, 24 hours per day. Shifts are broken into three time frames; Midnight-8am, 8am-4pm, 4pm-Midnight.
Provide leadership and supervision to Outreach Housing Advocates
Collaborate with program supervisory staff to meet program goals
Conduct outreach, engaging and assessing street homeless adults
Respond to community concerns, including 311 calls and encampment engagement
Oversee and participate in Code Blue/Red Alerts
Coordinate delivery of care with other agencies
Ensures completion of required documentation, including reports and data entry
Performs other related duties as assigned
Minimum 5 yrs. experience working with homeless or disabled populations, and minimum 3 yrs. of supervisory experience
Excellent clinical and assessment skills, creative, person centered problem solving, ability to delegate and motivate. Ability to communicate and work with diverse populations. Detailed oriented and can manage team tasks
Masters Degree preferred
Valid drivers license with a driving record in good standing. Maintaining a good driving record (as defined by the organization) is a condition of employment.
Microsoft Office and Outlook required. Excel, PowerPoint and Access preferred