Team Leader Customer Pickup (Ontario)

Mathis Brothers Furniture Ontario , CA 91761

Posted 3 months ago

MISSION: It is our commitment to provide our customers a one-stop destination for the largest selection of quality home furnishings at the lower prices every day, while striving to enrich, fulfill, and reward our employees and the communities we live in.

GENERAL STATEMENT OF DUTIES: Primary responsibility is to make sure loading dock is running effectively and efficiently.

Team Leader will report to the Department Manager Customer Pick Up to inform them of ticket times, performance issues, and any other issues coming from the loading area. Oversee the loaders in this area and ensure that loaders are using proper safety procedures in lifting and tying down merchandise. Enforce all safety guidelines at all times.

EXAMPLES OF WORK PERFORMED: Supervise all loads; enforce safety in the warehouse; open and close the loading dock; monitor the loading dock ensuring all customers needs are being met; audit tickets and supervise the entire loading dock; knowledge of all merchandise; enforce all rules and regulations; ensure excellent customer relations; ensure all merchandise is handled with care and with the proper safety precautions; give load advice and assistance when needed; extensive knowledge of tying down loads; assist the Control Booth when necessary; direct received merchandise to other departments within the warehouse; maintain a clean loading dock area; other duties as directed by management.

EMPLOYMENT STANDARDS: Ability to repetitively lift heavy merchandise of 50 lbs; ability to communicate effectively with team members; excellent knowledge of proper tie down and safety procedures; ability to train employees on proper procedures in a positive way; positive attitude when working with both internal and external customers; supervisory experience preferred.

PHYSICAL ACTIVITY REQUIREMENTS: To successfully perform the essential functions of the job, an employee must be able to perform the following: Stooping, kneeling, crouching, reaching, standing, climbing, crawling, walking, pulling, lifting, talking, hearing/listening and repetitive motion.

Heavy Work: Lifting up to 50 lbs frequently and up to 20 lbs constantly to move objects.

Work Environment: Occasionally works in hot and/or cold temperatures and occasionally exposed to wet and/or humid conditions.

Mathis Brothers promotes and maintains a drug-free work environment. Mathis Brothers is an Equal Opportunity Employer.



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Team Leader Customer Pickup (Ontario)

Mathis Brothers Furniture