Team Lead

Roots Lynnfield , MA 01940

Posted 2 weeks ago

WHAT WE'RE LOOKING FOR?

The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store, and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They model desired selling and customer service behaviours at all times to promote an environment focused on consistent, exceptional and positive in-store experience to customers and employees.

To be successful, you'll need to possess:

  • 1 + years related experience in a retail apparel environment, luxury retail experience is a plus;

  • Proven ability to successfully lead a sales team; viewed as a leader among peers;

  • Proven experience with POS management, daily banking procedures, and submitting timely reports;

  • Strong organization, and problem solving skills;

  • Passion for upholding an exceptional customer experience;

  • Collaborate with others, yet be self-motivated;

  • Available for varied weekly shifts, including weekends, closing and holidays.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company's future by:

  • Demonstrate a customer obsessed selling culture and build brand loyalty through excellent product knowledge;

  • Partner with store management to execute action plans that optimize results and ensure effective execution of all store operational activities;

  • Contributes ideas and solutions to the leadership team that results in increased productivity and improved operations of the store;

  • Assist store management in conducting new associate onboarding and trainings;

  • Coaches associates on customer service fundamentals and provides positive feedback;

  • Assists in resolving customer service matters;

  • Oversees and delegates tasks to team to best maximize efficiency of store operations;

  • Communicates individual and/or team performance feedback to store management;

  • Ensure team receives scheduled breaks and/or meal periods;

  • Creates an open outward communication on the sales floor;

  • Ensure adherence to all company policies, procedures and guidelines;

  • Perform opening and closing procedures, and any inventory duties as directed.

WHY JOIN ROOTS?

Roots is not only a brand, it's a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to 'spread their roots'.

SOUND LIKE YOU? APPLY NOW!

We'd like to thank everyone who applies, but we can only contact applicants who are most qualified.

Roots Corporation offers a culture that fosters inclusion and respect. We are committed to providing accessible employment practices, in compliance with the AODA. Requests for accommodation can be made at any stage of the recruitment process, applicants are asked to make their needs/requirements known.

Other details

  • Pay Type Hourly
  • 620 - Market Street, 600 Market St., Lynnfield, Massachusetts, United States of America
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Kitchen Team Member Lynnfield

Sweetgreen

Posted 4 days ago

VIEW JOBS 4/1/2020 12:00:00 AM 2020-06-30T00:00 About sweetgreen sweetgreen is on a mission to build healthier communities by connecting people to real food. We passionately believe that real food should be convenient and accessible to everyone. Every day in each sweetgreen, our 3,500 team members make food from scratch, using fresh ingredients and produce delivered that morning. And in our local communities, we're committed to leaving people better than we found them. We're in the business of feeding people, and we're out to change what that means. Are you a team player who's open to growing and learning new things? Are you looking to break into the restaurant/service industry and want a job where you can get your hands dirty? Are you an individual who wants a job where you can be yourself? sweetgreen Benefits * A friendly, fun, and positive work environment, with a welcoming and supportive team * Competitive wages * A clear career path with opportunities for advancement and career development * Free sweetgreen gear and tenure rewards through our 'Shades of Green' program * Healthy and delicious shift meals Position Overview Our Kitchen Team Member position is similar to a Prep Cook role! You will be an ambassador of the sweetlife and sweetgreen's core values. You will be an integral part of the guest experience, through the creation of healthy, transparent, and delicious food. It's your job to ensure that we're serving our guests products that live up to the quality and food safety standards that we pride ourselves on. You will report to the Head Coach (General Manager) and Store Lead (Assistant General Manager). We encourage our team members to be well-rounded team players, willing to get their hands dirty and do whatever it takes to keep your store running smoothly! No matter what position you start in with us, you will have the opportunity to be cross-trained and will be tasked to take on different positions within our team. Responsibilities Kitchen Team Member Responsibilities include and are not limited to: * Ensure all food meets food safety and quality standards to eliminate cross-contamination on the front line * Prep all cold and hot food items using prep worksheets * Follow proper knife safety procedures * Operate oven and hot prep equipment, ensure proper time/temp of all hot and cooked foods * Operate fit-wash, robot coupe and all other cold prep equipment * Maintain clean, food-safe dish and prep stations throughout shift * Set up and break down oven station, maintain clean and organized hot prep zone and equipment * Manage communication between Service Team Members and Kitchen, inventory front line, prep zones, oven and walk-in to determine needs. Ensure areas are always stocked * Learn and maintain knowledge of our changing salad menu + ingredients * Put received orders away Requirements/Desired traits * Food, Restaurant, and/or Team experience * Knowledge of proper food safety handling * Comfortable working in a fast-paced environment with kitchen and food prep equipment * A team player with a positive can-do attitude * Quick and adaptable learner * Collaborative communication skills * Accountable in upholding high standards Come live the sweetlife! sweetgreen provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law. sweetgreen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please click here. Sweetgreen Lynnfield MA

Team Lead

Roots