Team Lead - Onboarding Specialist

UBS Nashville , TN 37201

Posted 2 months ago

Are you well organized? Do you have a sharp eye for detail? We are looking for someone like that who can help us:

focus on client service by handling requests in a professional manner while maintaining confidentiality of sensitive information

take full responsibility for receiving, managing, and tracking HR requests to provide high-quality service to employees and colleagues

deliver services according to agreed service level agreements and operational guidelines

collaboratively work with team members to establish and secure a consistently confidential and trusted work environment

accurately log and track requests in a streamlined case management tool

support continuous process improvement initiatives by identifying opportunities and developing solutions

execute offer letter administration which includes creating, sending, and monitoring the return of specific documents for new joiner candidates

enter new joiner information into specific HR systems with strong attention to detail in an accurate and efficient manner

coordinate communications regarding candidate onboarding status with various stakeholders involved in the process

complete employment eligibility verification processes including setup and monitoring of the background investigation process

escalate issues when required and work with appropriate parties to resolve

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Team Lead - Onboarding Specialist