Team Lead Community Manager

Regus Seattle , WA 98113

Posted 3 weeks ago

Why join us?

  • You can lead a revolution. The way in which we think about workspace and how we work is changing. We are helping to transform the working experience for millions of people. This is a revolution and you can help lead it.

  • Do you have what it takes to succeed? The role of a City Lead Community Manager is varied and challenging. We want you to treat your community of customers like your own business, whilst operating with our established ways of working. We empower you to make decisions that help our customers grow and succeed, because their success is your success.

  • Fast personal growth. Our rapid growth means we offer lots of career development. We identify team members with potential and give them stretch opportunities. If you are motivated and deliver results our structured training and development programmes will help you achieve your goals.

  • Global mobility. Our high performers get the opportunity to live and work Internationally. This can be full time or for a short time in response to a specific challenge.

What does the job involve?

  • Showcase your product - take pride in your centre looking it's best.

  • Providing Excellent Customer Service - give fantastic service to existing customers.

  • Grow your business - showcase your centre to new customers - show them the benefits of flexible working.

  • Team - Manage a winning, customer focused team.

Additionally as City Lead Community Manager you will:

  • Performance manage all Community Managers in your city to ensure we have a thriving team spirit which delivers the highest level of customer service.

  • Organise and co-ordinate a City-wide programme of Community Events.

  • Own and deliver training and development for your Community Managers.

  • Plan and optimise your people's time.

What makes a great City Team Lead Community Manager?

  • Enthusiastic - always has a positive attitude for your customers.

  • Resilient - enjoys challenges and adapts to change; consistently demonstrates energy and passion.

  • Influential - confident and approachable; delivers results by building strong relationships with customers.

  • Pride - pays attention to detail; takes responsibility for maintaining high standards.

  • Motivated - takes ownership and acts decisively to solve problems and deliver results. Makes every minute of every day count.

  • People - sets clear goals and expectations, supports and encourages your team. Leads by example, provides feedback and develops team members. Motivates and encourages all team members throughout a City.

  • Planning - identifies goals and uses available resources to formulate a strategy to achieve them.

Rising at Regus

Our structured training and development programme supports those who deliver results and have the right ambition. You can quickly progress to Operations Director and then to Operations VP. These are senior roles responsible for running a portfolio of centres across a city, ensuring we deliver the highest standards of customer service.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Onsite Team Lead

Deloitte & Touche L.L.P.

Posted 2 days ago

VIEW JOBS 3/26/2020 12:00:00 AM 2020-06-24T00:00 Onsite Lead - Project Delivery Specialist Are you an experienced, passionate pioneer in technology - a solutions builder, a roll-up-your-sleeves technologist who wants a daily collaborative environment, think-tank feel and share new ideas with your colleagues - without the extensive demands of travel? If so, consider an opportunity within our Project Delivery Model (PDM). Work you'll do 1. Serve as primary Deloitte onsite support team lead working with the following technologies (ATG Commerce, Endeca, Oracle Service Bus, Adobe, Salesforce Commerce Cloud, MuleSoft, Akamai, Sterling Commerce, and WebLogic) 2. Manage resource performance and utilization 3. Manages day-to-day service delivery during US hours 4. Review monthly ticket backlog, performance to objectives and continuous improvement initiatives 5. Optimize and align IT Service Management processes with best practices and industry standards 6. First point of escalation for services, address and resolve critical issues 7. Help lead and develop younger talent on the above technologies 8. Collaborate with the broader Deloitte engagement team 9. Act as technical SME, provide guidance on various technical activities to Deloitte onshore and offshore teams 10. Coordinate and supervise the daily activities of Deloitte Onshore and Offshore support team resources The team Advertising, Marketing & Commerce Our Advertising, Marketing & Commerce team focuses on delivering marketing and growth objectives aligned with our clients' brand values for measurable business growth. We do this by creating content, communications, and experiences that engage and inspire their customers to act. We implement and operate the technology platforms that enable personalized content, commerce and marketing user-centric experiences. In doing so, we transform our clients' marketing and engagement operations into modern, data-driven, creatively focused organizations. Our team brings deep experience in creative and digital marketing capabilities, many from our Digital Studios. We serve our clients through the following types of work: * Cross-channel customer engagement strategy, design and development * (web, mobile, social, physical) * eCommerce strategy, implementation and operations * Marketing Content and digital asset management solutions * Marketing Technology and Advertising Technology solutions * Marketing analytics implementation and operations * Advertising campaign ideation, development and execution * Acquisition and engagement campaign ideation, development and execution * Agile based, design-thinking, user-centric, empirical projects that accelerate results Qualifications Required * 6+ years of experience in an IT related career relevant to this position * Knowledge of agile methodology and ITIL * Highly proficient in ATG Commerce, Endeca, Oracle Service Bus, Adobe, Salesforce Commerce Cloud, MuleSoft, Akamai, Sterling Commerce, and WebLogic * Ability to work independently and manage multiple tasks and assignments. * Excellent organizational, interpersonal, and oral/written English communication skills, including presentation skills (MS Visio, MS PowerPoint) * Goal oriented with high standards for quality and performance. * Strong problem solving and troubleshooting skills with the ability to exercise mature judgment * Minimum of a Bachelor's Degree with majors in IT * Limited immigration sponsorship may be available Additional Requirements * Must be willing to live and work in the Seattle, WA area How you'll grow At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Deloitte's culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte's impact on the world. Recruiter tips We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you're applying to. Check out recruiting tips from Deloitte professionals. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Requisition code: E20SEACSRCKR300-PDM * * * * * * Deloitte & Touche L.L.P. Seattle WA

Team Lead Community Manager

Regus