Team Lead - Abilityone Program

SUMMARY:

AbilityOne Team Leads, reporting to the Worksite (Project) Manager, provide direct supervision, coaching, and training to paid trainees and custodial maintenance staff at Hanscom Air Force Base.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To successfully fulfill the responsibilities of this role candidates must be able to perform each essential duty listed below satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the essential duties of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Supervises assigned staff in compliance with federal contract and Goodwill's policies/guidelines. Provides guidance and training to assigned crew employees, including a contractually established percentage of participating employees with disabilities.

• Transports employees and supplies to and from 70+ buildings at Hanscom Air Force Base.

• Provides input on all assigned employee's performance to Project Manager. Participates in employee reviews.

• Supervises assigned staff in compliance with federal contract and Goodwill's policies/guidelines. Provides guidance and training to assigned crew employees, including a contractually established percentage of participating employees with disabilities.

• Under direction of the Project Manager, implements quality control programs to ensure the work being performed meets specified contract standards.

• Maintains current knowledge of all relevant policies and procedures including but not limited to AbilityOne, DOL, and AFB regulations.

• Generates weekly schedules and building assignments for staff based upon pre-existing contractual service agreements.

• As directed by the Project Manager conveys information from base buildings to PM.

• Assists Project Manager in monitoring and implementing environmental rules and regulations related to the use of cleaning chemicals and materials, including hazardous materials, and in line with OSHA and base regulations.

• Assists Project Manager in development of service plans for assigned facilities and buildings.

• Performs and manages workflow of assigned team within established quality, budgets and goals.

• Maintains positive working relationships with federal government Contracting Officials and Quality Assurance Officials (Del Jen Inc.) to hear and resolve complaints. Refers serious unresolved complaints to Project Manager.

• Transports employees and supplies to and from 70+ buildings at Hanscom Air Force Base.

• Assists Project Manager in developing and implementing proper DOL14c performance standards for jobs associated with all NISH contracts.

• Ensures a safe working environment for employees and customers.

• Perform duties in accordance with Goodwill's standard responsibilities involving the following categories: business strategy, planning, directions and control; administration, operations, and direct work management; people management.

• Oversees the Hanscom Air Force Base contract in the absence of the Project Manager.

• Performs other duties as assigned.

QUALIFICATION REQUIREMENTS:

• A high school diploma or equivalent and at least two years of supervisory experience in the janitorial or housekeeping service industry. A degree in Social Services or a related field a plus.

• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

• First-aid/CPR certification and a valid MA driver's license with a clean driving record from the Registry of Motor Vehicles.

• Requires acceptable results of CORI check according to Goodwill policy and requirements.

• Experience working with a diverse population and with individuals with disabilities.

• Must be flexible and able to work as part of a team, willing to work hours/shifts of the industry.

• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or government regulations.

• Ability to write reports, business correspondence, and procedure manuals.

• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

• Proficiency in Microsoft Office, particularly Word, Excel, and PowerPoint.

• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS:

The physical demands that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle or feel objects, tools or controls, and talk or hear. The employee frequently is required use hands and arms.

• The employee frequently lifts and/or moves 10 to 40 pounds.

• Specific vision abilities required for this job include, close vision, distant vision, the ability to see peripherally, the ability to adjust vision to bring objects into focus, and ability to distinguish basic colors.

WORK ENVIRONMENT:

The work environment an employee is exposed to while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Incumbent will be exposed to various cleaning chemicals and may at times be exposed to dust and dirt. Personal Protective Equipment, including gloves, goggles and/or dust masks, may be required at times.

Other details

• Job Family Mission Services

• Pay Type Hourly

• Travel Required No

• Required Education High School

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• 55 Grenier St, Hanscom AFB, MA 01731, USA