The Team Coordinator will play a key role in managing the day-to-day operations of the office and supporting both medical operations staff up to executives. This is an opportunity for an entrepreneurial early career professional who is results oriented and looking for a role with exposure to office management, business development, health care industry knowledge and operations. The position is full time.
Supports ongoing operational missions such as iCare, branch performance, retention and business growth
Work collaboratively with all branches and home office to ensure seamless coordination and service amongst our business and clinical delivery team
Participate in staff meetings, and meets regularly with branch management for individual supervision to meet performance objectives
Greets and assists clients, employees, and general public when entering office providing excellent client and employee customer service
Accountable for all livelihood aspects as directed by the branch manager and home office, this includes appearance of office, customer satisfaction support and care to all patients, patient's family members and co-workers
Supervise daily administrative and communication activities for the office; establishing and maintaining database and filing systems per industry standard
Manages office calls, correspondence, calendaring, meetings, travel, invoices, expenses, analytical support, etc.
Support ongoing client and employee requests including staff scheduling, preparing client materials, administrative and (in & out) processing of client files in alignment of government/health care standards
Prior healthcare experience (Home Health Care, Acute, or LTC, Medical Assistant or Medical Administrative Assistant) desired
Attention to detail
Strong organizational skills
Prior Scheduling in Home Health Care Experience or LTC Experience desired
Excellent verbal and written communication skills and strong interpersonal skills
Comply with HIPPA and Data Privacy Practices
The ability to set priorities and have independent judgment in a high-volume environment