Fairview Health Services Elk River , MN 55330
Posted 2 weeks ago
Overview
We at Fairview Health Services are looking for a Team Coordinator to be based out of the Elk River Clinic! Team Coordinators support patient care between visits and are valued members of the clinic team. This position as been approved for 54 hours every two weeks and is benefit eligible position. Some of the benefits we offer at Fairview include medical insurance - as low as $0, dental insurance - also a $0 option, PTO (24 days per year starting), and 403B with up to a 6% employer match; click here to learn more and get all the details! Pay for this role starts at $21.50 and increases based on experience.
We believe the schedule for this role will be:
Monday 930-6pm
Tuesdays 930-6pm
Every Other Wednesday 930-6pm
Thursdays OFF
Friday 830-5pm
Responsibilities/Job Description
As an integral member of the primary care team, the team coordinator (TC) are crucial to overall quality of care and patient experience via phone calls and electronic messaging. Team Coordinators perform high-level functions to support the needs of the healthcare team and patients/families between office visits to ensure patient needs are effectively addressed. They will deliver direct support to patients on the coordination of medical information requests and updates, as well as referrals and appointment scheduling. The TC will use a variety of communication tools and systems in their work to support patients and their care team. Additionally, we ask the TC's to maintain complete, timely and accurate documentation for each patient interaction. They will also continually look for opportunities we can improve processes and workflow.
Qualifications
Required
Preferred
Other Skills We Desire at Fairview:
High standard of creative prioritization skills and priority setting. Shown focus on customer service/patient service with every interaction. Excellent public relations and interpersonal/communication skills. Work as an effective team member to deliver outstanding care. Ability to use appropriate computer applications. Capable of working independently, demonstrate critical thinking skills. Ability to accept change and empower those around you to engage in ongoing process improvement. An understanding of Dignity, Integrity, Service, Compassion and Innovation.
Fairview Health Services