TEA Human Capital Director

Pwc Phoenix , AZ 85002

Posted 4 weeks ago

A career in our Human Resources team, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You'll focus on helping the local offices in driving the Firm's people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace. As part of our Policy, Strategy and Leadership team, you'll provide strategic oversight, manage operations, and develop policies for all aspects of the Human Resources team.


As a Director, you'll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:

  • Proactively lead the practise by setting strategy, drive the development of new business in the market, and provide technical advice across disciplines

  • Building strong networks within the firm to spot and capitalise on opportunities to get involved in projects that others are leading across a number of different business units and sectors

  • Identifying and discussing key issues with our clients to identify potential opportunities

  • Responsibility for a majority of day to day client communications

  • Responsibility to shape and deliver various projects that exceed the expectations of our clients and our own assignment quality criteria

  • Manage and deliver large projects by developing the project team, assessing engagement risks throughout, driving conclusions, and reviewing / challenging the output produced by the team

  • Responsibility for management of engagement financials

  • Helping to grow and develop our team through hands on training and coaching

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:

High School Diploma

Minimum Years of Experience:
8 year(s)

Preferred Qualifications:

Degree Preferred:

Bachelor Degree

Preferred Knowledge/Skills:

Demonstrates thought leader-level knowledge and/or a proven record of success in human resources policies and practices, preferably within a professional services environment, including, but not limited to, the following areas:

  • Liaising with the market/vertical/functional teams and key stakeholders to enable firm and/or business unit strategies;

  • Preparing and presenting complex written and verbal materials;

  • Developing and sustaining extensive client relationships using networking, negotiation, and persuasion skills to identify and sell potential new service opportunities;

  • Maintaining working relationships with key business partners;

  • Identifying effectiveness and efficiency opportunities to drive continuous improvement in the execution of people strategy;

  • Leading teams to generate a vision to establish direction and motivate members;

  • Leveraging diverse views through coaching staff to encourage improvement and innovation;

  • Establishing goals and conduct analysis of actual results against targeted for key HC priorities;

  • Executing Entry Level and Experienced recruiting lifecycles;

  • Communicating sourcing strategy to talent acquisition teams and oversee execution of team efforts including Intern and Entry Level hire training;

  • Liaising with sourcing teams to assess effectiveness of support services;

  • Developing an onboarding strategy and related effectiveness metrics enabled through technology, systems and process protocols;

  • Working with HR Leadership to create ways to connect new hires to the business within their first 6 months;

  • Managing multiple workstreams within the team and performing project management tools and methodologies;

  • Determining and managing team activity workflow and job priorities;

  • Driving prioritized and consistent usage of programs/files/processes;

  • Coaching and developing team member skills as necessary;

  • Collaborating with a network of key client and stakeholders; manage and maintain relationships for collaboration;

  • Performing project management tools and methodologies;

  • Defining and managing outreach protocol as it relates to acquisitions with relevant stakeholders (if applicable);

  • Driving next steps within an acquisition (if applicable) including defining success factors, people needs, specific skills and communications to drive success;

  • Coordinating systems support solutions with IT and key stakeholders to drive development and implementation of appropriate solutions in support of Firm and/or Human Capital priorities;

  • Utilizing an array of digital skills to drive higher value, lower cost, and a tech-enabled learning experience;

  • Using design thinking such as including persona development, affinity mapping, journey mapping, and prototyping;

  • Using agile project management techniques such as sprint planning, backlog management and sprint review;

  • Maintaining knowledge of current and emerging human capital technology trends and experience innovating with new HC technology tools;

  • Analyzing data and communicating data insights to drive decision making by leveraging market leading tools such as Alteryx and Tableau; and,

  • Leveraging the Google suite of tools to drive efficiency, productivity, and collaboration.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

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TEA Human Capital Director