Tcalc Application Coordinator

Grade: T24

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Summary:

The TCALC Application Coordinator reports to the TCALC Strategic Enrollment Manager and is primarily responsible for processing all applications for students applying to IELP, Conditional Admission, and Special Programs. The application coordinator will communicate regularly with applicants regarding missing information and documents, including documents required for application forms I-20 and DS-2019. Using DestinyOne, ISSM, and ATSA (the Center's CRM tracking system), the application coordinator will enter and maintain accurate student data, including student re-registration information, and maintain student communication. The application coordinator will work closely with all TCALC offices to implement high-yield strategies and with International Student and Scholar Services to gather student financial documentation to facilitate timely issuance of SEVIS documents. Additionally, the application coordinator will manage up to three student workers.

When you come to Temple, you don't only come to an impressive campus with an abundance of resources and amenities. You come to Philadelphia, where Temple's Main Campus is woven into the city's fabric. Temple is committed to this community and provides several financial programs for full-time faculty and staff who purchase and reside in homes surrounding Main Campus and the Health Sciences Center.

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Required Education & Experience:

At least 2 years of directly related experience providing administrative support in a higher education setting. An equivalent combination of relevant education and experience may be considered.

Required Skills & Abilities:

• Excellent customer service.

• Excellent communication skills including the ability to communicate effectively with non-native English speakers.

• Excellent organizational skills and ability to meet deadlines.

• Knowledge of Windows office suite.

• Computer skills and ability to learn and use new systems quickly and independently.

• Attention to details.

• Demonstrated ability to work independently as well as a member of a team.

• Ability to problem-solve.

Preferred:

• Experience working in a university-based English Language Program.

• Ability to communicate in another language in addition to English.

This position requires Child Abuse Certifications prior to the commencement of service.

This position is assigned a hybrid work arrangement (on-campus and remote), the duration of this hybrid work arrangement is at the discretion of Temple University and the Department.

Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status.

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

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