Tax Technician (Employer Accounts)

Title: Tax Technician (Employer Accounts)

State Role Title: Administrative and Office Specialist III / 19013

Hiring Range: $16.83 per hour

Pay Band: 3

Agency: Virginia Employment Commission

Location: VEC CENTRAL OFFICE

Agency Website: https://www.vec.virginia.gov/

Recruitment Type: General Public - G

Job Duties

This is a non-exempt, hourly position without benefits, eligible to work up to 1,500 hours annually (May 1 - April 30).

Review and process a large volume of requests from employers, employer representatives, third party vendors, agency staff and clients regarding employer accounts, tax liability and UI benefits.

Ensure activities comply with UI tax laws and requirements, including establishing new accounts; assigning experience ratings based on status to determine tax liability; responding to formal protests regarding tax rates and amounts due or paid; processing changes; preparing and distributing 940 certifications; providing updates to employer records; etc. When tax rate changes are recorded, notify employers and appropriate tax staff.

Access automated system and records to review and update information; contact appropriate parties to obtain information; determine corrective action and make necessary adjustments; and document actions.

Reconcile reports to ensure appropriate tax rates are applied; conduct research when issues are detected; make adjustments as necessary; and ensure file documentation is forwarded to proper custodian.

Minimum Qualifications

Knowledge of basic accounting practices; related payroll tax reporting requirements; and office operations.

Strong organizational, customer service, analytical, and computer (word processing, data entry and spreadsheets) skills.

Ability to collect and analyze data; review and reconcile information; use automated systems to review and report information; operate a calculator and personal computer.

Ability to communicate effectively orally and in writing; work effectively with the public and agency staff; present facts in a concise, organized format; meet tight deadlines; and work independently and also as a team member.

Additional Considerations

Education or equivalent along with related experience, training, or experience in accounting, business or related field.

Experience providing customer service. Experience reviewing and analyzing transactions to resolve problems.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

Diversity and inclusivity are at the heart of what we do in Virginia, and the VEC is committed to upholding these values in our employment opportunities across the Commonwealth to people from all backgrounds, including all races, ethnicities, genders, and abilities.

The Virginia Employment Commission Is an Equal Opportunity Employer/Program, and a Virginia Values Veterans (V3) certified employer. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.

The selected candidate must successfully pass a comprehensive background check including an FBI fingerprint background investigation.

Applications for this position must be submitted electronically through this website. Mailed, emailed, faxed, or hand delivered applications and résumés will not be accepted.

Applications are not accepted after the recruitment closing date.

Please carefully review the details of this recruitment including the location of the position and the posted salary before applying. VEC does not provide relocation assistance, and no salary will be offered outside of the posted salary range / flat rate.

Consideration for an interview is based solely on the information within the application (and/or resume). You must ensure your application/resume includes the scope of your experience, knowledge, skills, and abilities as it relates to the position you are applying for. Information not stated will not be assumed.

This website will provide a confirmation of receipt when the application is submitted for consideration.

For the status of your application and this position, please refer to your Jobs.Virginia.Gov account. We do not provide application status updates via email or telephone.

Auxiliary Aids and Services are available upon request to individuals with disabilities.

Applicants needing accommodations should contact the Human Resource office for additional information.

The VEC does not provide sponsorship; therefore, applicants must be a citizen or national of the U.S., a Lawful Permanent Resident, or an alien authorized to work in the US.

NOTICE: VEC will record information from each new employee's Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.

Contact Information

Name: Human Resources / Recruitment

Phone: For the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account. We do not provide application status updates via phone.

Email: Careers@vec.virginia.gov for recruitment related questions.

Emailed applications, resumes, or cover letters will not be accepted. For the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account.

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.