Tax Technician 1/2/3 (Pcn 04-3041)

The Department of Revenue, Tax Division is recruiting for a Tax Technician 1/2/3 (PCN 04-3041) to join our Juneau Corporation Income Tax section

The Juneau Corporation Income Tax section is a group of Tax Technicians working together in an open environment which encourages collaboration and communication in an effort to get the work accomplished.  The Corporation Income Tax section receives approximately 18,000 corporation net income tax returns annually, which are processed through the Tax Revenue Management System.

The Tax Technicians work on returns identified by the system to require examination.  This position performs examinations primarily on multi-state corporations, but may work on in-state corporate returns including S-corporations, Exempt organizations, and Homeowners Associations. More complex returns include amended returns. Tax experience is not required as we offer on the job training.

Mission and Culture

The Department of Revenue, Tax Division is charged with collecting state taxes and administering tax laws.  We also regulate charitable gaming and provide revenue estimating and economic forecasting.  We promote compliance through quality service and fair administration. We provide accurate and timely information to Alaska taxpayers.

Benefits of Joining Our Team

There are many benefits of working for the State of Alaska, including 37.5-hour work weeks, health insurance, retirement benefits, higher than average leave accrual (paid time off), regular (annual or biannual) step/pay increases, union negotiated cost of living increases, and a variety of discounts at participating businesses (gym memberships, Microsoft Office, Dell computers, GCI, AT&T, Verizon, etc.).

Work from home on a hybrid basis

There is also an option to work from home on a hybrid basis.  After a probationary training period this position can be eligible to work from home (telework) up to three days a week.

Responsibilities of this position include:

• Review Error messages generated by the system and resolve errors on returns.

• Review incomplete returns and communicate missing information to taxpayers

• Review and analyze tax attributes, including net operating loss carryovers, charitable contribution.

• Review calculation of penalties and interest for special situations

• Review correspondence generated by system and explain letters to taxpayers

• Locate and apply missing payments

• Communicate with taxpayers, primarily in writing, but also by telephone, explaining assessments and adjustments, or  what is needed to bring incomplete returns into compliance as acceptably filed returns

• Explain filing requirements to taxpayers

• At the advanced level of the series, this position will provide mentoring to less experience Tax Technicians.

We are looking for an applicant with the following desired knowledge, skills and abilities and experience.

• Demonstrated history of accuracy performing work where accuracy was important;

• Attention to detail

• Previous work experience in examination of licenses or the preparation, review or examination of tax returns, bookkeeping or accounting experience;

• Strong mathematical skills and ability to understand tax computations;

• Ability to research, understand and apply tax laws to tax returns;

• Demonstrated work history using information systems such as a tax program, accounting program or similarly related programs.

• Comfortable working in an open environment.  Currently the Juneau Corporation Tax section works in a very open environment where there is little individual privacy.

This flexibly staffed position provides an exciting opportunity for the successful applicant.  This vacancy may be filled at the 1, 2 or 3 level, depending on the applicant's training and/or experience. Starting salary will be determined by the level at which the position is hired. If filled at Level 1/Level 2, promotion to the Level 2/Level 3 will occur upon successful completion of the probationary period and required training, as well as the applicant meeting the minimum qualifications of the higher job class.

If this job sounds interesting to you, and you think you would be a good fit for this type of work then we encourage you to apply!

Tax Technician 1

Any combination of education and/or experience that provides the applicant with competencies in

•        Attention to Detail: Is thorough when performing work and conscientious about attending to detail.

•        Clerical: Knowledge of filing, typing, entering data, maintaining records, and using and completing forms.

•        Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.

•        Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

•        Written Communication: Writes in a clear, concise, organized, and convincing manner for the intended audience.

Equivalent to those typically gained by:

Full proficiency level clerical, bookkeeping, or accounting experience.

Tax Technician 2

Any combination of education and/or experience that provides the applicant with competencies in

• Arithmetic/Mathematical Reasoning: Performs computations such as addition, subtraction, multiplication, and division correctly; solves practical problems by choosing appropriately from a variety of mathematical techniques such as formulas and percentages.

• Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.

• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

• Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

• Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Equivalent to those typically gained by:

Entry level paraprofessional experience in the preparation, review, or examination of tax returns or the examination of license applications to ensure compliance with program regulations and guidelines.

Tax Technician 3

Any combination of education and/or experience that provides the applicant with competencies in

•        Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.

•        Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

•        Reasoning: Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions.

•        Teaching Others: Helps others learn through formal or informal methods; identifies training needs; provides constructive feedback; coaches others on how to perform tasks; acts as a mentor.

•        Technical Competence: Uses knowledge that is acquired through formal training or extensive on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.

Equivalent to those typically gained by:

Progressively responsible paraprofessional experience in the preparation, review, or examination of tax returns, assisting taxation and/or revenue auditors ensure compliance with program regulations and guidelines or examination of license applications.

"Progressively responsible" means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.NOTE: PLEASE READ THE FOLLOWING CAREFULLY

THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLY

This recruitment is open to Alaska Residents only. Applicants must meet Alaska Residency Requirements to be considered for employment at this time.

Background Check

The successful candidates must pass a comprehensive background investigation, which includes a criminal history check.

If selected for an interview, the applicant must provide the following:

• List of 3 professional references and daytime phone numbers

• Copy of two most recent performance evaluations or if unavailable, two letters of recommendation

Application Notice

You can ONLY apply for this position through the Workplace Alaska website or via a hardcopy application. If you accessed this recruitment bulletin through a job search portal, such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to apply successfully. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" page. Your application must be submitted by 5:00 p.m. Alaska Standard Time on the closing date.

Omission of any required documentation listed will result in an incomplete application and you will not receive further consideration. If you're experiencing problems attaching documents to your application  or if you simply had forgotten, you may email it to the contact provided below before 5:00 pm of the closing date. Any documents submitted after the posting has closed will not be considered.

Supplemental Questions

This recruitment utilizes a supplemental questionnaire as part of the application process. These questions may be a mix of written, multiple-choice, and select all that apply questions. The answers you provide to the questions will be an opportunity for you to tell us about your experience and/or education. The answers will be used to determine which applicants will advance to the interview phase of the recruitment and selection process; please be as thorough and accurate as you can.

A cover letter is NOT required for this position. Your complete application, including supplemental questions, will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.

Education

If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or provided at the time of the interview.

Special Instructions for Foreign Education

Education completed in foreign colleges or universities may be used to meet the minimum qualifications listed above. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. post-secondary institution reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the post-secondary institution. It is your responsibility to provide such evidence when applying.

Work Experience

If using work experience not already documented in your application, also provide the employer's name, job title, employment dates, and whether full or part-time. Applications will be reviewed to determine if the responses are supported and if minimum qualifications are clearly met. If they are not, the applicant may not advance to the recruitment interview and selection phase.

Note: Attaching a resume is not an alternative to filling out the application in its entirety. Noting, "see resume" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.

Bargaining Unit

If you are a current state employee, please mark the union you are a member of at the time of application. If you are not a current state employee, do not complete this question.

Flexible Staffing

This position is flexibly staffed. The level of the job offer will be based on the selected candidate's credibly possessed and proven competencies. If hired at the lower level, you will be promoted to the higher level after completing the training plan and demonstrating competency in the work.

Multiple Vacancies

This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

EEO Statement

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or 465-4095 in Juneau or (907) 465-3412 (TTY) or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal-opportunity employer.                 Joann Everson, Tax Technician 4

Tax Division, Department of Revenue

Email:  joann.everson@alaska.gov