Tax Senior Manager - Payroll Strategy, Sales And Client Experience - Global Employer Services

Position Summary

Come join the world's leading professional services firm where you will be a leader in our US Payroll offering assisting employers in managing the complexities associated with all aspects of delivery and compliance of workforce payroll. As part of the Global Employer Services (GES) business in Deloitte Tax, you will join a dynamic team delivering and growing the offering globally. If you are prepared and poised to take the next step in your career where you can help drive strategic initiatives across a global business platform, we want to talk to you. The time is now for you to fulfill your greatest potential and reap the rewards of your significant efforts!

Work you will do:

• Contribute to and execute the US payroll operate strategy for Deloitte Tax

• Collaborate with US and global payroll leaders

• Curate, develop and lead the development and continuous improvement of the client experience for payroll operations services led out of the US, including leading ecosystems and alliances plays. Work closely with the US and global operations leaders to deliver the desired client experience

• Advise clients on payroll strategy and the payroll operate landscape

• Be responsible for overall quality strategy for US and global payroll operate services, working closely with the quality and risk leader

• Oversee the delivery of US and global payroll to a wide range of clients, ensuring that critical milestones and deadlines are met, and quality standards are adhered to

• Support recruitment, retention, and development of payroll service delivery personnel

• Lead market activities for payroll operate opportunities

• Lead vendor and alliance relationships

• Manage client relationships and facilitate business reviews

• Promote business growth through targeting and selling new or add on services to clients and targets as well as identifying opportunities to cross sell related GES services

• Report on operations performance to leadership

• Drive innovation and automation to continuously evolve the offering

The Team

At Deloitte Tax LLP, our Global Employer Services tax consultants help complex organizations develop payroll and employment tax programs that address their evolving needs. Our consultants come from global compensation and benefits, total rewards, payroll, equity, individual tax, and employment tax backgrounds and work with clients to streamline business operations while managing the scalability, risks, and costs of programs. Our team offers a full range of services and guides clients through their processes, technologies, and strategies. [1] Learn more about Deloitte Tax Global Employer Services.

Qualifications

Required

• Ability to perform job responsibilities within in a hybrid work model that requires US Tax professionals to co-locate in person 2-3 days per week

• 8+ years of experience in Payroll Management and operations and/or a related field, with a proven track record of progressively increasing responsibility

• Bachelor's degree in accounting, finance, or related field

• One of the following active accreditations obtained, in process, or willing and able to obtain:

• Licensed CPA in state of practice/primary office if eligible to sit for the CPA

• If not CPA eligible:

• Enrolled Agent

• Certified Payroll Professional (CPP)

• Project Management Professional (PMP)

• Other approved accreditation

• Ability to travel up to 25%, on average, based on the work you do and the clients and industries/sectors you serve.

Preferred

• Master's Degree or equivalent

• Experience managing people and client interactions

• Experience with Microsoft Excel and Microsoft PowerPoint

• Experience with managing payroll vendors and systems

• Strong analytical, consultative, quantitative, and project management skills

• Strong communication (verbal & written) and presentation skills

• Attention to detail with a focus on quality; and deadline and results-driven

• Capable of working within large, complex engagements and able to work efficiently and with a sense of urgency

• An aptitude for working as part of a global team with diverse members

• Leadership skills in managing client relationships and the ability to develop customized solutions to meet client needs with the ability to prioritize tasks, work on multiple assignments, and manage assignments in a team environment

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $131,740 to $299,910.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

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Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Our purpose

Deloitte's purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.

Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Tax LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Deloitte will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. See notices of various ban-the-box laws where available.

Requisition code: 183855