Tax Operations Analyst I

Cenlar Pennington , NJ 08534

Posted 2 months ago

Who is Cenlar?

You are.

Employee-owners have made Cenlar one of the nation's largest mortgage subservicers. We have achieved success by empowering people with company ownership, real programs that provide avenues for advancement, and a great atmosphere that makes everyone look forward to the workday. Get your share of our success by considering the opportunity to join our team as a Tax Operations Analyst I.

Responsibilities:

  • Identify, resolve and perform root cause analysis of daily operational exceptions and issues.

  • Review and respond timely to loan level email inquiries and complete any necessary tax maintenance on the servicing system.

  • Perform regular testing of vendor functions related to the Tax department.

  • Respond to incoming email inquiries from internal and external sources in a high volume environment.

  • Identify, analyze, and resolve customer and client issues and/or exceptions related to processing errors.

  • Perform vendor oversight through regular testing of operational functions performed by and/or supported by the vendors.

  • Report any operational findings to management, outlining areas of fail, risk. and recommendations for potential process improvements.

  • Identify trending issues and provide suggested process improvements and changes.

  • Other duties and projects as assigned.

Qualifications:

  • College degree preferred

  • 1-2 years' mortgage servicing experience preferred

  • Proficiency in or ability to quickly develop proficiency with reporting tools (Cenbase) and all applicable software systems/programs used in the department (Vendor sites, Synergy, MSP/Black Knight, etc.)

  • Ability to fully carry out all assignments and job duties with minimal direction

  • Excellent verbal and written communication skills and organizational skills

Total Rewards:

Cenlar FSB offers outstanding benefits which may include paid medical/dental/life insurance, 401k, employee ownership, tuition assistance, a supportive work environment, and genuine opportunities for advancement. Cenlar is a Drug Free Workplace and an Equal Employment Opportunity/Affirmative Action Employer -- M/F/D/V/SO .

Visit www.cenlar.com for more details.

Please apply online .


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Tax Operations Analyst I

Cenlar