Tax Examining Technician *Seasonal* *6 Month Roster*

Department Of The Treasury Chamblee , GA 30341

Posted 2 months ago

  • Duties

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Duties

Summary

WHAT IS THE WAGE & INVESTMENT DIVISION? The Wage & Investment Division (W&I) serves about 122 million taxpayers who file upwards of 94 million returns each year. W&I provides high-quality taxpayer assistance, and enable taxpayers to transact and communicate electronically to file their returns and make payments.

See "Other Information" for Locations.

Learn more about this agency

Responsibilities

WHAT DOES A TAX EXAMINING TECHNICIAN DO? As a Tax Examining Technician you will resolve inquiries regarding tax account issues such as tax delinquency, adjust taxpayer accounts and provide information about general Service procedures. In this role, you will analyze and take appropriate actions as identified in the specific position for which you are applying. Your assignments may include communicating with taxpayers and their representatives regarding their accounts on notices issued. If you are selected for a bi-lingual position you will communicate with taxpayers in Spanish as well as English.

As a Tax Examining Technician you will:

  • Evaluate all available information and take corrective actions, such as credit transfers requests, re-computed tax, and/or penalty and interest.

  • Access relevant systems to view and/or update taxpayers' accounts regarding payments received, review status of the case, and/or to make account adjustments.

  • Enter data into automated system to adjust tax, penalty, and/or credit adjustments.

  • Recognize indications of tax fraud; make determinations and use sound judgment concerning taxpayers' data and responses.

  • Gain cooperation of taxpayers by explaining the best options available to resolve the problem or question, mutual interests, and to make sure they understand their responsibilities.

  • Interpret the law as it relates to the issues and if affects the performance and efficiency of the Internal Revenue Service.

  • Educate taxpayers on action(s) needed to achieve compliance with tax filing/liabilities.

WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov

Travel Required

Not required

Supervisory status

No

Promotion Potential

07

  • Job family (Series)

0592 Tax Examining

  • Requirements

Help

Requirements

Conditions of Employment

  • Click "Print Preview" to review the entire announcement before applying.

  • Please refer to "Other Information."

  • Must be a U.S. Citizen or National

  • IRS Employees with Career or Career Conditional Appointments

.

Qualifications

You must meet the following requirements by the closing date of this announcement.

GS-5 LEVEL: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-4 grade level in the Federal service. Specialized experience for this position includes: researching and/or initiating actions on tax issues and all required information for correction of accounts and records; Interpreting taxpayer information; Verifying and/or adjusting taxpayer accounts; Securing payment of delinquent taxes; and/or determining financial, and uncollectible information. Other examples may include: Technical advisor, OJT coach, classroom instructor, or reviewer.

OR

You may substitute education for specialized experience as follows: A Bachelor's degree or four (4) years of education above high school in any field of study from an accredited college or university.

OR

You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions.

  • The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis.

  • To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

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Tax Examining Technician *Seasonal* *6 Month Roster*

Department Of The Treasury