Tax Compliance Officer III

Overview

The Compliance Division is seeking entry level and experienced individuals for multiple Tax Compliance Officer positions.

The primary role of the Tax Compliance Officers is to collect unpaid taxes on behalf of the state via phone, or otherwise. We strive to educate taxpayers to promote and achieve voluntary compliance; ensuring all information provided to the public is accurate and in alignment with the Departments mission and core values.

Tax Compliance Officers arrange formal payment agreements, propose settlements, and when appropriate, waive selected penalties. Other tasks performed: include but are not limited to the establishment of personal liability and initiating bank/wage garnishment orders and property liens.

The work we do at the Tax Department funds the entire state of Vermont, from our parks and schools to our highways, and affects every taxpayer in the State of Vermont. We don't just collect taxes; we help the State follow through on legislative initiatives and programs to fund many state functions.

We believe we have a responsibility to educate taxpayers about their tax obligations and facilitate voluntary tax compliance. We serve Vermonters by administering our tax laws fairly and efficiently while striving to make the Department of Taxes the best place to work in the Vermont State government.

This position is within the Compliance Division, which is responsible for promoting and ensuring Vermont taxpayer compliance, with a focus on early intervention, education, outreach, and fairness. We value service, integrity, and employee growth, as we aim to support Vermont communities effectively and efficiently. Our team also includes auditors, tax examiners, analysts, and support staff.

This is a full-time, Monday-Friday, position located in Montpelier, Vermont with opportunities for hybrid telework. The Tax Department permits eligible employees to request voluntary participation in the State of Vermont telework program. Telework eligibility is determined on a case-by-case basis and is consistent with state and Department policies.

Vermont Department of Taxes (VDT) Background Checks: This position will primarily support the Department of Taxes.

Candidates must agree to be fingerprinted and pass a background check to be eligible for this position, which will involve access to sensitive federal tax information. Background checks are required by the Internal Revenue Service and are authorized under Vermont law. 3 V.S.A. § 241. In accordance with VDT Standard Operating Procedure 2018-01, Background Investigations, Vermont and national criminal record checks will be conducted on all candidates. This requirement shall not