Golden Entertainment, Inc. Las Vegas , NV 89134
Posted 2 days ago
Summary:
Responsible for overseeing all operations at multiple Tavern locations. Ensure daily operations, food & beverage product & quality and experiences meet guest expectations. Appropriately respond to and manage any escalated departmental concerns and guest and/or team member challenges.
Essential Functions and Responsibilities:
Hire, train, develop, measure performance, discipline, and schedule department staff
Lead the tactical execution of strategic initiatives under the direction of division leadership
Establish standards of service within assigned department(s) and ensure achievement
Monitor and control labor within the department while maintaining adequate coverage in the department based on business demands
Interact with and manage all specific assigned locations
Oversee all financial information related to locations
Communicate with all other departments as they relate to tavern operations and interact with when necessary to coordinate activities or correct issues
Ensure all managers comply with Golden Entertainment rules, regulations and procedures
Keep managers abreast of any new procedures or developments as they relate to tavern operations
Oversee and approve all purchases made for food and equipment
Maintain cleanliness and safe working conditions in all areas
Maintain extensive knowledge of forecasting and accounting in the food and beverage department
Present a professional manner at all times with team members guests, and co-workers
Handle team member counseling, problem solving and terminations while working closely with Human Resources
Maintain working knowledge and skills of positions under his/her supervision
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position
Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards
Perform other duties as assigned
Requirements:
Qualifications
3 years high volume Food & Beverage industry experience
Previous tavern experience preferred
Must possess excellent communication and organization skills
Extensive knowledge of forecasting, accounting and managerial in the food and beverage department
Strong general office skills
Ability to maintain confidentiality of sensitive information
Ability to establish and maintain an effective working relationship with management, staff, and co-workers; pleasant personality, team oriented and enjoys working with and assisting people
Available to be on call 24/7
Ability to effectively communicate in one-on-one, small group, and large group settings
Able to effectively present information to top management and public groups
Ability to apply common sense reasoning to variety of situations
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals, and work with mathematical concepts such as probability and statistical inference
Basic computer skills
At least 21 years of age
Ability to functionally communicate occupational-based English, both written and verbal
Obtain and maintain all work cards as required by the company
Verify right to work in the United States
Work Cards
Nevada Gaming
Alcohol Awareness
Southern Nevada Food Handler card
Physical Requirements
Frequently lift and/or carry up to 50 lbs. at floor, knee, waist, and/or chest levels, and over head
Occasionally bend, reach, twist, climb, squat, and kneel
Frequently sitting, standing and walking
Constant use of hearing and vision, distinguish between shades of color, and use tools or equipment requiring a high degree of dexterity
Work Environment Potential Conditions
Indoor
Noisy
Smoky
Hot & Humid
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.
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Golden Entertainment, Inc.