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Tasting Room Associate - Willakenzie Estate (Part-Time)

Expired Job

Kendall Jackson Yamhill , OR 97148

Posted 5 months ago

POSITION SUMMARY

Under the general direction of and the direct supervision of the Assistant Tasting Room Manager, the Part-Time Tasting Room Associate is responsible for efficiently and effectively promoting the sale of wine and non-wine products through customer service and providing consumers with a meaningful wine tasting and experience. All efforts are focused on attaining monthly sales goals while providing gracious hospitality to consumers and trade.

ESSENTIAL FUNCTIONS/DUTIES

  • Greets all visitors to the Tasting Room, pours wines for tasting, discusses wine and responds to customer questions as appropriate.

  • Ensures that every visitor enjoys their wine tasting experience and leaves with a very high impression of our wines.

  • Is knowledgeable about wines, accurately describes wines, winemaking techniques, winery history, appellations, and unique aspects of wines.

  • Effectively promotes and sells wine and Wine Club memberships to customers.

  • Handles routine purchasing transactions, including operating cash register, accounting of daily sales, and processing returns and discounts.

  • Takes the initiative for self-development in the areas of our wines, our brands, general hospitality, and for acquiring effective sales techniques and acumen.

  • Participates in company-sponsored wine educational and development opportunities.

  • Maintains knowledge of current and new legal issues pertaining to inter-state shipping of wine to consumers and how they impact day-to-day wine shipments.

  • Working with shipping department, facilitates shipping of wine to customers and meets all compliance and regulatory requirements of wine shipments.

  • Participates and assists with special hospitality events that occur at the winery.

  • Washes and polishes glassware for Tasting Room.

  • Assists with display and pricing of retail items and wines as needed.

  • Represents winery at outside functions as required.

  • Other duties as assigned.

JOB REQUIREMENTS

Essential Skills, Experience, and Education:

  • Shows commitment to excellence and high standards in work product.

  • Possesses or can develop solid knowledge of wines and winemaking processes.

  • Consistently demonstrates outstanding customer service skills and poise and tact in working with the public.

  • Proven ability to effectively and appropriately communicate with diverse client group.

  • Possesses professional appearance and demeanor.

  • Is flexible, can manage constantly changing priorities with enthusiasm.

  • Fluent in English

  • Demonstrates ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.

  • Strong computer proficiency and data entry experience, basic to intermediate knowledge of Word and Excel preferred.

  • Possesses one to two years prior related experience.

  • Has high school diploma or GED; two to four year college degree preferred.

  • Must be at least 21 years of age.

  • Must be able to work weekends and flexible schedules.

Physical Requirements:

  • Ability to lift and move 50 pounds repeatedly.

  • Ability to stand and walk for long periods of time.

  • Ability to effectively stock wine, set-up and break down procedures, equipment, etc., and be able to utilize dolly cart and assist in moving heavy objects.

  • Ability to understand and accurately follow written and verbal instructions.

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Tasting Room Associate - Willakenzie Estate (Part-Time)

Expired Job

Kendall Jackson