TAP - Admissions & Collections Clerk - Chc-Hemet Bilingual Spanish

ABOUT THE POSITION

The County of Riverside's University Health System-Community Health Clinic is seeking an Admissions & Collection Clerk to join their CHC-Hemet team. The incumbent will be responsible for processing forms, using a computer to enter patient information, receiving and reconciling copays, ordering supplies, making reminder phone calls, reconciling work queues via Epic; as well as perform specialized clerical work which includes: checking in and registering patients, verifying insurances, scheduling and confirming appointments, collecting payments, and answering phones; and other duties as assigned. These positions are located in Riverside.

This position has a 5/40 schedule, from 8:00am - 5:00pm.

Bilingual candidates with previousprofessionalexperience with Epic Hyper Driveare highly preferred.

Meet the team!RUHS Website

EXAMPLES OF ESSENTIAL DUTIES

• Review patient personal data to evaluate the patient's eligibility for medical assistance programs using formal medical program guidelines.

• Review patient insurance forms and cards to ensure completeness and accuracy as required by assistance programs and private insurance carriers for billing and payment.

• Evaluate possible assistance eligibility and refer patients to Medi-Cal and MISP as appropriate.

• Contact patient's medical insurance carrier to obtain authorization for treatment and verify eligibility and coverage.

• Assist patients with scheduling hospital or clinic appointments in person or over the phone.

• Pre-register scheduled services during scheduling process or any time prior to receiving services as directed by supervisor or manager.

• Receive and record payments for medical treatment from patients.

• Record payment information on patient payment receipt and log this information on the appropriate forms.

• Complete patient medical information or MISP Share of Cost Forms; attach cash payment receipt to ensure reimbursement from medical assistance program.

• Refer patients with problem accounts to Patient Accounts for review of account status.

• Receive required information from patients and complete medical forms to ensure accuracy of patient data.

• Collect and prepare receipt for monies.

• Register patients for medical services such as emergency treatment and non-emergency walk-in treatment.

• Serve as a resource person for patient registration in the Riverside University Health System (RUHS) clinics.

• Assist in conducting outpatient registration audits and participate in RUHS quality assurance initiatives.

• Reconcile daily charge sheets of patient visits to ensure that charges for healthcare services rendered are captured in a timely manner.

MINIMUM QUALIFICATIONS

OPTION I

Experience: Two years of clerical experience including three months performing admissions, collections, or billing functions in a hospital, mental health, or public healthcare agency. (Completion of 18 semester or 27 quarter units from an accredited college or university in secretarial sciences, office practices, business education, or a closely related field to the assignment may substitute for one year of the non-specialized experience.)

OPTION II

Experience: Two years of clerical experience including three months performing admissions, collections, or billing functions in a hospital, mental health, or public healthcare agency. (Completion of 360 hours of training from a recognized occupational training program in secretarial sciences, business education, or a closely related field; to the assignment may substitute for one year of the non-specialized experience.)

OPTION III

Experience: Two years of clerical experience including three months performing admissions, collections, or billing functions in a hospital, mental health, or public healthcare agency. (Six months of clerical experience in a medical setting may substitute for one year of the non-specialized experience.)

SUPPLEMENTAL INFORMATION

Reasonable Accommodations

The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). If you are a qualified individual and need a reasonable accommodation to take this exam, contact the recruiter before taking the exam. For additional information and the accommodation form, visit the Disability Access Office web page at:http://dao.rc-hr.com

Veteran's Preference:

The County has a Veteran's Preference Policy. Upload a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. See the policyhere.

Pre-Employment

All employment offers are contingent upon successful completion of both a pre-employment physical exam, including a drug/alcohol test, and a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment).

Probationary Period

As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

What's Next?

Open to All Applicants

This recruitment is open to all applicants.Applicants who are current County of Riverside employees and/or current employees of The Riverside University Health System may be considered before other applicants depending on the volume of applications received.

Application Period

BASED ON THE NUMBER OF APPLICATIONS RECEIVED, THIS POSTING MAY CLOSE WITHOUT NOTICE.

Applications received prior to the closing date will be considered based on the information submitted. Changes or alterations cannot be accepted. All applicants must submit a complete application by the closing date of this recruitment. No late applications will be permitted.

Include relevant work experience details on resume and/or application.

Applicants who fail to provide information demonstrating they possess the position requirements may not be considered further in the application process. A description of job duties directly copied from the job classification or job posting will not be considered.

Upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE).

Questions regarding this position? Please contact Ahjah Davis Solomon at Ahdavis@rivco.org.