To assist the Global Claims Examiner in the timely processing, follow-up and closure of tank container claims.
Key Duties & Responsibilities
Administer claims activity together with STC operations to ensure proper follow-up and documentation of collection activities.
Adjust and handle all tank container damage claims that occur in North/South America, Northern Europe, and the Middle East.
Pursue and ensure maximum recoveries from third parties that damage our tank containers and other STC property and assist and direct other STC regions with their claims and collections activities.
Responsible for input and maintaining all loss data in the claims database program ENTERPRISE.
Adjust and handle all cargo liability claims and other liabilities to third parties worldwide with assistance from STC operations and Group Risk Management.
Collect, organize, analyze and provide claims reports to management and departments as required.
Responsible for interfacing claims amounts/details with Accounting.
Maintain, update and purge claims filing system
Bachelors degree preferred.
High school diploma or GED equivalent required.
Five years in the tank container business.
Knowledge of accepted transportation/shipping industry standards and practices preferred.
Maritime claims experience preferred.
Must possess strong interpersonal skills and excellent communication.
Basic Microsoft Office required. (Outlook, Excel, Word)
Very organized and detail oriented
Ability to multi-task
Ability to plan, organize activities, and effectively communicate verbally and in writing.