Talent Pipeline: Energy & Marine Senior Underwriting Operations

QBE Insurance Group Limited Houston , TX 77020

Posted 2 months ago

At QBE, we are always looking to connect with top talent - for current vacancies as well as for future opportunities. It is our aim to continuously build a strong candidate pipeline across all of our businesses and key locations in North America. Post submitting your interest to this specific hiring profile, our Recruitment Team will review your credentials and areas of expertise. Should there be a current or prospective opportunity that is commensurate with your career experience, we will contact you for an exploratory discussion. We appreciate your consideration of QBE as an employer of choice.

Contribute to underwriting operations for a line of business by preparing and reviewing documentation, managing client records and files, processing submissions, renewals and endorsements and supporting the development of junior operations underwriters.

Primary Responsibilities

  • Facilitate the execution of timely and efficient underwriting operations by leveraging established guidelines in decision making and assessing and rating exposures

  • Support the development of junior level operations underwriters by offering professional guidance, facilitating partnerships with key stakeholders, delivering technical training as required, prioritizing and delegating assignments and sharing expertise

  • Maintain streamlined operational underwriting by processing, documenting and organizing assigned new business, renewal, endorsed and cancelled policies, preparing and maintaining legal notices and underwriting quotes to support business processes

  • Leverage underwriting data and accurately reflect in the pricing model

  • Maintain key reporting and tracking databases by following up on loss sensitive documents, tracking receipt of collateral and appropriately handling areas of concern

  • Manage client files by utilizing customer relationship management tools and updating records as required to reflect current state

  • Build and maintain relationships with internal and external customers by requesting required underwriting information and researching and analyzing inquiries

  • Support operational projects to review and/or design new process modules and evaluate market dynamics to ensure compliance and grow the book of business

  • Collaborate with key stakeholders by sharing information, recommending solutions to underwriting issues and guiding clients as necessary

  • Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun

Required Education

Bachelor's Degree or equivalent combination of education and work experience

Required Experience

4 years relevant experience

Preferred Competencies/Skills

  • Understand market trends and current organizational strategies

  • Collaborate with key stakeholders

  • Build and maintain professional networks

  • Show drive and initiative

  • Clearly and confidently convey information to a wide audience

  • Use logical approach to analyze issues

  • Share knowledge and educate others

  • Drive for stakeholder success

  • Build and capitalize on beneficial internal and external relationships

  • Effectively and efficiently present logic, reasoning, and analysis to others

  • Win concessions without damaging relationships

  • Complete tasks attentively and thoroughly

Preferred Experience

  • Experience in underwriting operations, finance and/or the insurance industry

Preferred Knowledge

  • Working knowledge of underwriting department processes and procedures

  • Events affecting the industry, including understanding of competition and the marketplace

  • Principles and processes for providing customer service

  • Products and concepts relating to the insurance industry

  • Continuous improvement methodology and principles

  • Evaluating information to determine compliance with standards

  • Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards

QBE Cultural DNA

Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) - because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviors that link to our cultural elements:

  • We are customer-centered

  • We are technical experts

  • We are diverse

  • We are fast-paced

  • We are courageous

  • We are accountable

  • We are a team

All employees are expected to adhere to QBE's Code of Ethics and Conduct and apply sound risk management practices

US Only

  • Travel Frequency

Infrequent (approximately 1-4 trips annually)

US Only

  • Physical Demands

General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.

US Only

  • Disclaimer

To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

Global Disclaimer

The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee's normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

Number of Openings:


How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

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Talent Pipeline: Energy & Marine Senior Underwriting Operations

QBE Insurance Group Limited