Talent Acquisition Specialist

Blackhawk Network, Inc. Pleasanton , CA 94588

Posted 6 months ago

About Blackhawk Network

Blackhawk Network Holdings, Inc. (NASDAQ: HAWK) is a leading prepaid and payments global company, which supports the program management and distribution of gift cards, prepaid telecom products and financial service products in a number of different retail, digital and incentive channels. Blackhawk's digital platform supports prepaid across a network of digital distribution partners including retailers, financial service providers, and mobile wallets. Blackhawk's Achievers Employee Success Platform enables social recognition, which dramatically increases employee engagement and drives business success. For more information, please visit www.blackhawknetwork.com or websites Achievers, Cardpool, Gift Card Lab, Gift Card Mall, GiftCards.com, OmniCard, and ExtraMeasures.


We are looking for a Recruiting Coordinator for our fun, energetic and highly driven talent acquisition team. In this role, you will be responsible for supporting our recruiting group with many activities such as coordinating interviews, generating offers, initiating and tracking background checks and additional support as requested.

This is an important role as you will have an opportunity with work with all levels of individuals within the organization. You will also work cross functionally with other teams such as HR Operations, Compensation & Benefits and HR Business Partners.


In this role, you will be responsible for the following:

Coordinate Interviews:

  • Manage the Interview inbox

  • Schedule and manage complex interview schedules via MS Outlook Calendar.

  • Confirm and communicate schedules with multiple candidates, hiring managers, and recruiters.

  • Greet candidates and act as host to multiple candidates while on premises.

  • Ensure interviews stay on schedule.

  • Coordinate/Book/Communicate interview travel arrangements.

  • Make changes as necessary to the interview schedule to ensure a positive candidate experience.

Generate and Send Offer Letters for US and Canada:

  • Review and audit the offer requests to the job requisition (salary range, position title and job code and proposed salary)

  • Ensure all offer approvals are received prior to creating and releasing an offer letter.

  • Manage the Offer Inbox and create offers with a sense of urgency, precision and accuracy

  • Send offers to our automated on boarding portal for new hires

Background Checks

  • Initiate background checks for new hires.

Candidate Surveys

  • Generate candidate and hiring manager surveys on a weekly basis

  • Responsible for maintaining and updating the survey

  • Send our surveys to candidates once requisition has been closed

  • Provide survey reports to Senior Director, Talent Acquisition on a quarterly basis


  • Subject matter expert regarding the recruiting process

  • iCIMS system user

  • Troubleshoot technical issue and provide resolution to team and extended business partners

Other Projects

  • Provide support on additional Talent Acquisition projects as required i.e. Intern Program, open house, job fair and potentially sourcing as needed.

Talent Reports

  • You will run reports on a weekly basis for Director of Talent and other key stakeholders

  • Open Req Reports

  • Close of Business Reports bi-weekly

  • Administration and management of employee referral payouts

  • Talent Metric Report for Management


  • 1-2 years Staffing and/or Human Resources experience preferred.

  • Excellent organizational & time management skills.

  • Excellent oral and written communications skills.

  • Strong attention to detail

  • Strong sense of urgency

  • Must have the ability to troubleshoot and strong analytical skills

  • Must be flexible and the ability to work through ambiguity

  • Must be laser focused on candidate and customer experience.

  • Self-motivated and passionate

  • High commitment to excellence

  • Ability to multi-task in a very fast paced environment.

  • Must be proficient in MS Office Suite with strong skills in Excel

  • Must have a sense of humor!

  • More than anything, you must enjoy recruiting and HR!

This is a great opportunity for someone who potentially wants to get into Recruiting down the road!



  • Bachelor's degree preferred



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Talent Acquisition Specialist

Blackhawk Network, Inc.