Tag & Title Coordinator (Maryland)

Join the AAA family, trusted for over a century!

• Work-Life Balance: Enjoy a 37.5-hour workweek with no Sundays.

• Competitive Compensation: Bi-weekly pay plus monthly incentives based on performance, competitive pay starting at $19.50/hour.

• Generous Benefits: Over 3 weeks of accrued paid time off in the first year, medical, dental, vision, and prescription coverage, 8 paid holidays, and more.

• Employee Perks: Receive a complimentary AAA Premier membership, convenient store hours, paid time off for volunteering, tuition reimbursement, and a 401(K) plan with a company match up to 7%.

Responsibilities:

• Process driver's license and vehicle registration applications.

• Provide expert guidance on licensing and registration policies.

• Mentor title clerks and ensure accurate title processing.

• Promote AAA products and services, such as memberships, credit cards, and insurance.

• Assist with overflow calls for Roadside Assistance during peak times.

Minimum Requirements:

• High school diploma/GED.

• Minimum 1 year of tag and title work, preferably 18 months.

• At least 3 years of sales/customer service experience.

• Excellent written and oral communication skills.

• Proficient computer skills and multitasking abilities.

• Knowledge of Motor Vehicle Title system preferred.

• Notary Public designation or willingness to obtain with 6 months of employment.

• Satisfactory criminal history and compliance with state-specific legal requirements.

• The ability to successfully complete all required training workshops for Title Service Agents.

See below for State specific requirements and feel free to add as necessary.

• For Connecticut and Maryland employees:

Ability to successfully complete all required training workshops provided for Title Service Agents.

AAA Club Alliance (ACA) is an equal opportunity employer.

Our investment in Diversity, Equity, and Inclusion:

At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color, gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.

Job Category:

Customer Service