Table Games Dual Rate Dealer/Supervisor

SUMMARY

Grand Sierra Resort and Casino is in the heart of Reno/Tahoe area. GSR is northern Nevada's most complete resort destination with nearly 2,000 guest rooms and suites. The property offers a wide variety of accommodations for the everyday business traveler to the complete family vacation with amenities that include 200,000 square feet of meeting and convention space, branded retail shopping, headliner entertainment, a cinema, a 50-lane championship bowling center, outdoor thrill rides, aqua golf driving range, and a brand new 25,000 square-foot nightclub opening this summer. We are the largest casino north of Las Vegas with 24 hours of heart-pounding action plus so much more!

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Supervise, deal assigned games and control pace of game.

• Adhere to game protection and hotel dealing procedures.

• Handle all bets on assigned games. Pay winners with Casino gaming chips.

• Mentally perform mathematical operations quickly and accurately while game is in progress.

• Deal cards and/or gaming chips to customers at various points around the table, reach for and collect bets and cards during game or at end of hand. Protect assigned game, while providing good customer service.

• Monitor and maintain the integrity of the game.

• Adhere to all game controls and procedures (as outlined in the dealer and supervisor department manual).

• Mentally perform mathematical operations quickly and accurately to calculate change and winning payoffs during live game.

• Push winning hands to customers.

• Comply with all State gaming rules and regulations. Have good working knowledge of regulation 6-A.

• Complete job tasks while sitting, bending, twisting, grasping, stooping, reaching, standing or walking (as circumstances warrant) for 100% of shift.

• Aide in stocking, moving, or otherwise organizing equipment and materials used for Poker Department, while grasping, lifting (to a height of 4'), reaching for, and carrying materials that weigh from 1-50 lbs.

QUALIFICATIONS:

• Knowledge of assigned games sufficient to correctly deal and protect the game.

• Able to work with interruptions and to perform multiple tasks.

• Can deal with customers and co-workers in a tactful and respectful manner.

• Comprehends and follows instruction from Supervisor, or higher authority.

• Provide guest directions and to teach game skills to novice players.

EDUCATION:

High School Diploma or GED required. Minimum 1-2 years of experience in hotel operation preferred. Any combination of education, training, or experience listed that provides the required knowledge, skills, and abilities. Previous supervisory experience preferred.

LANGUAGE SKILLS

Exceptional oral and written communication skills with the ability to accurately communicate reports, business correspondence, and procedure manuals. A high level understanding of interpersonal skills to productively deal with business contacts and team members at all levels of the company. Possess a strong attention to detail and engaging presentation skills. Has the ability to effectively present information and respond to questions from groups of managers, staff, clients, and general public.

MATHEMATICAL SKILLS

Ability to accurately add, subtract, multiply, and divide in all units of measure and calculate figures and amounts. Such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret and follow through on a variety of instructions furnished in written, oral, diagram, or schedule form. Excellent time management, problem solving and organizational skills are a must.

OTHER QUALIFICATIONS

Must be a minimum of 21 years of age. Must be proficient in Microsoft Office Products: Project, Word, Excel, Power Point, Publisher and Outlook. Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate. Attend and participate in meetings in order to be informed of new rules, regulations and procedures and to discuss scheduling and/or other concerns of the Hotel and/or department. In addition to performance of essential functions, this position may be required to perform a combination of functions to be determined based upon the particular needs of the Hotel.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee: must be able to maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, team members and others. Is regularly required to sit; stand; walk and move through all areas of the casino; speak and hear; use hands to finger, handle, or feel. May reach with hands and arms above shoulder level; bend/stoop, squat, balance, kneel, lift and push/pull. The employee must occasionally lift and/or move up to 25 p pounds. Specific vision abilities required by this job include close vision, distance visions, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.