TA Training & Operations Program Manager

Employment Type:

Full time

Shift:

Description:

Our Trinity Health Culture: Knows, understands, incorporates and demonstrates our Trinity Health Mission, Values, Vision, Actions and Promise in behaviors, practices and decisions.

Work Focus: Develops, identifies and implements process improvement activities.

Manages and ensures the integration and implementation of consistent operational processes across the enterprise. Supports standardization

and optimization of people, process, and performance. Monitors and analyzes implementation and program outcomes.

Designs, plans and facilitates training curriculum for essential skills and processes related to TA operations. Develops and implements job aides, policies and procedures for key functions; ensures availability of materials to colleagues in the field.

Process Focus: Assesses needs, designs the content based on relevant research and data, implements the training material, and evaluates effectiveness. Knows, understands & incorporates basic knowledge of TH policies,

practices & processes to ensure quality, confidentiality, & safety are prioritized. Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge. Collaborate on performance improvement activities as indicated by outcomes in program efficiency & candidate, colleague and/or customer experience.

Communication: Employs effective & respectful written, verbal & nonverbal communications; Develops an environment of mutual confidence & trust through collaborative relationships; Effectively communicates goals,

standards, program expectations, service performance & how the work serves Trinity Health objectives; Proactively recognizes, addresses &/or escalates organizational, operational, or team conflicts.

Environment: Performs work in a caring, collaborative & safe manner that complies with regulatory standards.

Maintains a safe, functional & organized workspace environment. Stewards productive use of resources (e.g.,

people, financial, equipment, supplies, materials) to achieve assigned commitments, experiences & quality standards. Accountable for continuous role-based self-development & leadership growth.

Supports the professional growth of team members. Self-monitors & initiates corrections and/or seeks assistance or guidance when needed.

Maintains a Working Knowledge of applicable Federal, state and local laws/regulations, Trinity Health Integrity and Compliance Program and Code of Conduct, as well as other policies, procedures, and guidelines in order to

ensure adherence in a manner that reflects honest, ethical and professional behavior, and safe work practices.

Minimum Qualifications

Bachelor's Degree in Human Resources Management, Business Administration, Education, Social Science, Industrial/Organizational Psychology or a related field

Minimum of five (5) years progressively more responsible experience in talent acquisition, including at least 2 years of leading and managing people and projects, or an equivalent combination of education and experience

Additional Qualifications (Nice to have):

Experience in healthcare

Certification: SHRM, SHRM Recruiter Academy Certified Recruiter, ATD Certified Professional in Learning & Performance (CPLP), Certified Professional in Training Management (CPTM), or Corporate Trainer Certification - Management & Strategy Institute)

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do.

Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve.

Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.