T-Mobile Retail Store Manager College Point | College Point Blvd

Imobile College Point , NY 11356

Posted 1 week ago

Arch Telecom's Retail Store Manager (RSM) work as the leader of a Retail Team to bring the T-Mobile brand to life. They live and breathe the T-Mobile brand and Arch Telecom's Core Values. Our RSM's are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions.

What you'll do in your role?

Lead by example, demonstrating all the things it takes for your team to head to the top:

  • Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives.

  • Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.

  • Finally, you'll make sure your store is always at its best!

Approaching service and sales needs with patience, honesty and empathy.

Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.

Complete trainings on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

Build relationships with and partner with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Develop strong peer relationships where we are all accountable for the company's success.

  • Be willing to have a good time while providing first class customer experience

The ideal candidate will bring:

  • Leadership!

  • Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.

  • Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.

  • Being effective with operational, financial and performance management.

  • Amazing communication skills, to your team and customers.

  • Prior wireless sales experience.

What's in it for you?

  • Employee Stock Ownership Program (ESOP)

  • Competitive salary pay

  • Bonus earnings

  • Automatic raises when reaching attainable milestones

  • Exciting opportunities for career advancement

  • A culture of care & excellence

  • Health Benefits for Full Time Employees

What "must haves" do you need?

  • Be at least 18 years of age

  • Wireless sales experience

  • High school degree or GED

  • Ability to stand for long periods of time

  • Ability to lift objects weighing up to 25lbs

  • Reliable transportation

  • Full Time (45 hours) availability

Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!

Apply Now: www.archtelecom.net

Inquiries: JOBS@archtelecom.net

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Assistant Store Manager

The TJX Companies, Inc.

Posted 1 week ago

VIEW JOBS 1/31/2023 12:00:00 AM 2023-05-01T00:00 <p>Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different.</p><p>Posting Notes: HomeGoods Store 1036 || 134-01 20th Ave || College Point || NY || 11356</p><p>We care about our culture, but we also prioritize your needs!</p><ul><li><p>Competitive Compensation</p></li><li><p>Weekly Paychecks</p></li><li><p>Associate Discount</p></li><li><p>Career Development Opportunity</p></li><li><p>TAAP - TJX Associate Assistance Programs</p></li><li><p>Be a part of an inclusive team</p></li><li><p>Work-life balance</p></li><li><p>Associate Safety</p></li></ul><p>Benefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn more about how our benefits can make a difference for you.</p><p>The Opportunity: Contribute To The Growth Of Your Career.</p><ul><li><p>Work with a Store Manager in the areas of Merchandising, Operations, Customer Service, and Human Resources within a high-volume store location.</p></li><li><p>Develop creative plans to increase store sales.</p></li><li><p>Coordinate and supervise loss prevention and operational programs.</p></li><li><p>Ensure every customer has a positive shopping experience.</p></li><li><p>Hire, train, supervise and mentor a team of Associates.</p></li><li><p>Manage the daily activity of the sales floor, backroom, front end and cash office.</p></li><li><p>Improve store layout and efficiency.</p></li></ul><p>Who We Are Looking For: You.</p><ul><li><p>Two (2) years of retail leadership experience as an Assistant or Store Manager.</p></li><li><p>Excellent interpersonal, strong communication, and follow through skills.</p></li><li><p>Demonstrated ability to lead, develop, and empower a large team.</p></li><li><p>Previous store volume responsibility of $5 million or more.</p></li></ul><p>Pay Range: $22.00 - $28.30</p><p>Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. Pay rate offered may be higher than posted range, depending on experience.</p><p>At HomeGoods, we embrace the unknown - with new products, new challenges and new ways to make a house a home. Our products add little, special touches to customers' lives and our people do the same for each other. Everyone supports each other to Discover Different - here and throughout the entire TJX family, which includes TJ Maxx, Marshalls, Sierra, and Homesense.</p><p>Discover Different means we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.</p><p>Posting Notes: HomeGoods Store 1036 || 134-01 20th Ave || College Point || NY || 11356</p><br> The TJX Companies, Inc. College Point NY

T-Mobile Retail Store Manager College Point | College Point Blvd