Systems/Network Administrator, Information Technology Services (Its)

Systems/Network Administrator

Information Technology Services (ITS)

University Mission Statement

Trevecca Nazarene University is a Christian community providing education for leadership and service.

Overall Responsibilities

Provides support in areas of server hardware, server software, and connecting technologies. You will play a critical role in maintaining the integrity of our network infrastructure, ensuring high availability, and optimizing performance to meet our operational needs. This is a hybrid role allowing flexibility to work from home but with a requirement to be on site regularly and when needed. The Systems/Network Administrator position will be a regular full-time 12-month yearly function which reports to the CIO.

Key Areas of Responsibility

(includes, but not limited to the following)

• Work in conjunction with management, employees, students, and vendors to provide technical support in the areas of server hardware, server software, and connecting technologies to meet business needs

• Install, configure, and support our local area network (LAN), wireless network (WLAN), wide area network (WAN), and Internet systems.

• Monitor network performance, troubleshoot problems, and ensure network security.

• Work closely with the internal IT staff, responsible for handling a queue of system support-related tickets while assisting with a variety of other projects

• Maintain and improve systems related to Active Directory, Group Policy, Microsoft 365, anti-virus solution(s), database management, device/system monitoring, network printing and reporting, and web administration

• Create and maintain server systems within a VMware vSphere virtual environment

• Monitor and manage SAN and NAS shared storage

• Maintain backup system

• Upgrade systems and Network devices by conferring with vendors and services; developing, testing, evaluating, and installing enhancements and new software

• Audit and remediate security issues and maintain server and network security

• Maintain up-to-date documentation for all areas of responsibility

• Provide after-hours support as needed

Qualifications

• A personal commitment to the Lordship of Jesus Christ and to the mission and core values of the Church of the Nazarene including service to others, community, and diversity

• Hands-on experience with networking hardware including servers, storage, routers, switches, firewalls, and VPNs.

• Excellent customer services skills

• Ability to communicate technical information to nontechnical audiences

• Ability to quickly learn and adapt to new technologies and methodologies

• Excellent organizational, technical and analysis skills

• Ability to work in a team environment

• Excellent interpersonal skills

• Ability to lift up to 50lbs, infrequently

Experience

• Minimum two years of experience as a Systems or Network Administrator

Interested parties who are in agreement with the mission and values of Trevecca Nazarene University should send a cover letter with salary requirements and resume to: itjob@trevecca.edu

EOE

Please no agencies or telephone calls