Systems/Network Administrator

Berks Homes has been successfully building homes for close to 50 years. Our story began with a 19-year-old kid buying a nail gun and an air compressor in a diner parking lot. We've come a long way since then, but these humble beginnings serve as a reminder that we all have to start somewhere. And that start created the foundation of who we are today. We believe in a few simple truths... life is meant to be enjoyed through hard work, surrounding yourself with great people, and intentional times of rest. Our mission is to create lasting relationships by earning the trust of those we serve. We do this by hiring individuals who are never satisfied with the status quo and are proactive in their service to others.

Are you passionate about IT and supporting a growing business through collaboration, connectivity and security? Then join us at Berks Homes! We are looking for a Systems/Network Administrator to be part of our dynamic team.

Under the direction of the Director of IT, the Systems/Network Administrator is responsible for installing, maintaining, and supporting Berks Homes IT infrastructure, and services. The Systems\Network Administrator is responsible for the management and migration from traditional infrastructure to a cloud-based automated infrastructure. This individual plays an integral part in advancing the cloud ecosystem and culture of technical excellence. The incumbent champions the cloud management platform, focusing on infrastructure automation, supporting hybrid cloud solutions, and demonstrating abilities of all cloud-as-a-service varieties: PaaS, IaaS, SaaS, etc. The Systems\Network Administrator builds the next generation of cloud infrastructure; as a key contributor will support end-to-end private/public cloud automation IT and infrastructure application delivery, including infrastructure provisioning and integration with continuous integration/continuous development platforms, using existing and emerging technologies.

Essential Functions:

• Provides onsite support to the Mohnton, Harrisburg, and State College offices

• Provides tier 1, 2, and 3-level support for the Help Desk

• Installs, maintains, and supports network operating system software

• Maintains network server hardware and software, installing service packs and performing routine maintenance

• Provides technical assistance to application development, IT personnel, and business areas

• Performs error determination and resolution on local and wide area networks

• Installs, maintains, and supports third party IT applications

• installs and configures server and storage operating systems and hardware

• Installs, configures, and supports VMware software, infrastructure, and virtual machines

• Responds to server or network outages ensuring resolution

• Provides technical support to applications development and operations on network and OS issues

• Using Microsoft Intune, creates application objects and configures devices for delivery to users

• Creates application objects and configures for delivery to users (Intune)

• Maintains system security including file system rights, and object rights

• Maintains perimeter security including firewall configuration and remote access

• Maintains corporate anti-virus protection including both server and desktop as well as e-mail gateway

• Troubleshoots internet connectivity issues including, but not limited to, intranet, SharePoint, VPN server, e-mail, and FTP

• Maintains network infrastructure including configuration of Cisco switches, routers, and firewall and cabling

• Performs research on innovative technologies and makes recommendations to management

• Supports external network users

• Maintains public IP addresses and DNS records

• Maintains corporate e-mail system, planning for growth and expansion while performing routine system maintenance

• Develops/suggests security monitoring methods

• Ensures enforcement of security protocol for IS

• Documents and tracks all licensing and license maintenance

• Manages network and server hardware inventory

• Manages hardware maintenance contracts

• Develops and provides security reports and analysis for management review

• Administrates the IT vulnerability scans and reports

• Assists in revisions and development of IT Network and Security policies

• Travels to Berks Homes assigned regional offices as needed

• Bachelor's Degree in Computer Science preferred

• 5 years minimum technical experience as a Systems\Network Administrator in a Windows Server/Windows environment preferred

• Advanced knowledge of Office 365 required

• Advanced experience with administrating and supporting Microsoft Azure required

• Experience with Microsoft Intune administration and support required

• Advanced knowledge of VPN environments required

• Advanced knowledge of computer troubleshooting required

• Advanced knowledge of standard business systems security methods required

• Knowledge of business network topography required

• Ability to work independently, under minimal supervision, and in a team environment required

• Ability to manage and prioritize tasks and projects required

• Aptitude for detail-oriented work required

• Excellent analytical and problem-solving skills required

• Excellent customer service skills required

• Proven ability to perform effectively in a busy, changing, multi-tasking work environment required

• Demonstrated ability to maintain a high level of confidentiality as it relates to confidential company and employee information required

• Advanced knowledge of Network hardware and software, and configuration (firewalls, switches, routers) required

• Excellent written and verbal communication skills; with the ability to effectively interact with all levels within the company required

• Familiarity with creating reports and presenting data analysis preferred

• Experience with cyber security, network, and virtualization technologies required

• Experience migrating infrastructure to a cloud environment required

• Experience in business-critical system design including Business Continuity / Disaster Recovery planning, testing and execution required

• MCSE/MCSA certifications preferred

• Valid driver's license required

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.