Systems SIE And Firmware Development Lab Technician -Sr. Engineering Specialist

About our group:

The Systems SIE group is working in a global team environment testing and verifying Seagate Systems Firmware for New Product Introduction (NPI) programs and Sustaining Programs. You will be part of the top-quality test engineering staff with a team-oriented, Scaled-Agile environment.

About the role - you will:

• Provide multi-lab support for a worldwide SIE and Firmware organization (~200 developers and 50 test engineers). The labs are based in Longmont, Colorado and provide US workday coverage for the worldwide Firmware and SIE Organizations.

• Bring on-line and maintain, in operational order, storage array systems to support new and sustaining product development (equipment used by test engineers, automation developers and firmware developers)

• Troubleshoot, repair and upgrade storage and networking devices (servers, storage array systems, networking switches, etc.)

• Work with multiple engineering teams to resolve equipment issues in a timely manner

• Utilize JIRA (work-tracking software system) to track work on a Lab Kanban board

• Work with engineering team to create appropriate troubleshooting and process documentation

• Perform Lab Management responsibilities to maintain and organize a clean and efficient lab

• Equipment management to inventory/track/ship equipment

• Secure quotes for new Hardware

• Order new hardware (Servers, HBA's, cables, etc) via Seagate SAP application.

• Participate on a rotating basis as a point of contact for daily system triage to ensure development pipelines continue to operate (system triage and recovery).

• Opportunities to also support Seagate HDD labs as needed

About you:

• Thrive in a dynamic lab environment where incoming work requests can be fast paced and unpredictable.

• Fundamental understanding of computer architecture and components (knowledge of storage systems or hard drive technology a plus).

• Ability to diagnose the root cause of failures in a SAN Environment and isolate the components/failure nodes

• Understanding of hardware and software interactions; able to apply this understanding to resolve issues

• Strong communication skills and willingness to work independently with different engineering teams to help drive lab issues to closure

Your experience includes:

• Working in a hardware lab, development lab, or test lab environment (3-5 years of experience working in a lab environment preferred)

• Installing, Provisioning and Troubleshooting Linux and Windows Server Operating Systems

• Racking, Provisioning and Troubleshooting storage, network, and fabric devices

• Familiarity with Storage protocols (provisioning and debug) - iSCSI, Fibre Channel, SAS (NVMe is a Plus)

• Knowledge of RAID

You might also have:

• Scripting/automation skills (including Python, Perl, BASH, etc.)

• Experience with virtualization (VMWare, HyperV, Ovirt)

• Experience in a Scaled-Agile/scrum environment

• Jenkins Experience is a PLUS.

• SSD/HDD Knowledge (SAS/SATA) is a PLUS

Location:

Our Longmont product-design campus is nestled against the foothills with exceptional views of the Rocky Mountains. Here at work, you can grab breakfast and lunch in the on-site cafeteria or get an afternoon espresso, prepared by a professional barista. Our 1,500+ employees enjoy an active on-site experience from sporting activities (get in a few laps at lunch on our 1-mile walking path around campus, play ping-pong or volleyball, or stop in our 24- hour fitness center for a group or individual workout) to community service and many employee resource groups including Pride! Women's Leadership Network and a Young Professionals Network.

Colorado's 2021 Equal Pay for Equal Work Act (SB 19-085) requires we inform you of the estimated base salary range for this position is: $68,681.00 to $100,100.00. Actual salary range is based on fair market value of the role in the geography in which you live based on the requirements of the job and your skills. This posted salary range is a good faith and reasonable estimate, and Seagate reserves the right to adjust this range depending on the qualifications of the selected candidate. Seagate offers comprehensive benefits to its eligible employees, including, but not limited to medical, dental, vision and life, short and long-term disability insurances, annual variable pay bonus, 401(k), employee stock purchase plan, flexible and dependent care spending accounts, flexible time off/vacation, paid parental leave, access to on-site fitness center and other site perks

Location: Longmont, United States

Travel: None

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About Us

With more than four decades of storage innovation, Seagate empowers humanity to thrive in the data age and helps people and businesses navigate the ever-expanding data landscape.

We craft precision-engineered, cutting-edge solutions that help the world store and manage exponential data growth.

Seagate is powered by our talented, passionate, and diverse workforce of 40,000 employees across the globe who embody our core values: integrity, innovation, and inclusion. Striving towards excellence every single day, we show up with these values for our customers, business partners, shareholders, and communities alike.

Join us and get inspired to make a difference in the datasphere!

Seagate provides an environment where equal opportunity is available to all. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, ethnic or national origin, physical or mental disability, medical condition, genetic information, marital status, sex (which includes pregnancy or perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, sexual orientation, perceived or actual religious creed or political opinion, military and veteran status, taking or requesting statutorily protected leave, taking or requesting a reasonable accommodation for a protected basis, or other basis protected by applicable law. Company-sponsored training, education, degree assistance, and social and recreational programs are also included. EEO is the Law Poster, EEO is the Law Supplement Poster, & OFCCP Pay Transparency Provision Information.

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