Systems Reliability Engineer (Sme)

Job Description Job Description

BAE Systems, a top-ten prime contractor to the U.S. Department of Defense, enables the U.S. government to transform data into intelligence and provides engineering, integration and sustainment support for critical military platforms and systems. Intelligence & Security provides services and products to the Department of Defense, the government, federal law enforcement officials, and troops deployed around the world.

At BAE Systems, we promote a strong, collaborative culture and provide our employees with the tools, skills and training they need to succeed. We are all about trust, camaraderie and a shared ambition to lead the world in defense technologies and national security services. We offer flexible work environment to support the balance in your life and keep you performing at your best. Be a part of a company that is part of the community; driven to improve our future and protect our freedom.

We are looking for experienced Systems Engineer/Site Reliability Engineer (SRE) to join our technology-based program supporting a key Government customer. The Systems Engineer/SRE provides subject expertise and guidance to IT developers during the software development life cycle. Overseeing the development, testing, and implementation of technical solutions. Determining whether technical solutions meet defined requirements. The SRE may also provide Agile DevOps support to mission critical systems. The Systems Engineer/SRE may have the opportunity to build strong systems, software, and cloud environments and provide operations and maintenance for critical systems. The candidate will provide technical expertise and support in the design, development, implementation and testing of customer tools and applications. Based in a DevOps framework, participate in and/or direct major deliverables of projects through all aspects of the software development lifecycle including scope and work estimation, architecture and design, coding, and unit testing.

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Required Education, Experience, & Skills

The Systems Engineer will support the team in the following activities (including but not limited to):

• Ensuring reliability, getting systems back to steady-state as quickly as possible

• Eliminating toil, automating wherever possible

• Driving better cross-team collaboration

• Gaining full visibility into IT systems and services for system health

• Identify system deficiencies and recommend solutions

• Developing Service Level Indicators (SLI) for IT systems and services

• Developing Service Level Objectives (SLO) for IT systems and services

• Developing Service Level Agreements (SLA) for IT systems and services

• Maintenance and continuous improvement of the processes, standards, policies, working methods and tools

• Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible

• Ensure tool configuration consistency across Development, Testing, Integration, and Production environments

• Participate in on-going production support and end user support

• Research, understand, and develop using new technologies and standards as needed

• Evaluates interface between hardware and software, operational requirements, and characteristics of overall system

Required Education, Experience, & Skills:

• A minimum of sixteen (16) years relevant experience with Bachelor's or Master's degrees

• Knowledgeable in Incident Management, organizing Incident Response Teams, communicating with stakeholders and devising a strategy for resolving incidents

• Good understanding of how the incident response role is structured and incident response concepts to automate the complex process required for rapid, effective incident resolution

• Knowledgeable with SLO to help Operations provide, define, improve SLO for specific reliability for IT systems

• CI/CD implementation expertise

• Scripting to automate tasks, extract information, front-end and back-end such as MS PowerShell, Python, JavaScript, Ruby, PHP etc.

• Ability to efficiently and appropriately estimate work effort requirements

• Ability to communicate effectively through written and verbal methods

• Ability to handle multiple tasks and meet deadlines

• Ability to work independently and in a team environment

• Able to adapt to a constantly changing environment

• Aptitude and willingness to work with variety of newer emerging technologies/tools as opportunities demand

• Ability to deliver enhanced functionality, aid with new implementations, and provide continuous support within the scheduled time while preserving system integrity required

• High degree of initiative, creativity, and technical ability to function on this team required

• Ability to identify issues and implement corrective actions

Preferred Education, Experience, & Skills

• The ideal candidate would also have IT project management experience, and be familiar with Scrum, Lean, Agile and DevOps.

• Experience with Java, Ruby, DevOps and DevSecOps

• Knowledgeable with IT Operations Management (ITOM) software, intended to represent all the tools needed to manage the provisioning, capacity, performance and availability of computing, networking and application resources - as well as the overall quality, efficiency and experience of their delivery.

• Understanding of Quality Assurance and Test Automation for software pre-deployment

• Good understanding of DevOps concepts and best practices

• Issue troubleshooting experience

• Understanding of Networking concepts

• Linux/Unix Concepts

• ServiceNow knowledge in developing products using JavaScript and other coding applications

• Database Administration (Oracle or MYSQL) experience

Pay Information

Full-Time Salary Range: $140690 - $239140

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.

About BAE Systems Intelligence & Security BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference.

Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do-from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.

Our Commitment to Diversity, Equity, and Inclusion:

At BAE Systems, we work hard every day to nurture an inclusive culture where employees are valued and feel like they belong. We are conscious of the need for all employees to see themselves reflected at every level of the company and know that in order to unlock the full potential of our workforce, everyone must feel confident being their best, most sincere self and be equipped to thrive. We provide impactful professional development experiences to our employees and invest in social impact partnerships to uplift communities and drive purposeful change. Here you will find significant opportunities to do meaningful work in an environment intentionally designed to be one where you will learn, grow and belong.