Systems Operations Engineer

Wells Fargo Concord , CA 94519

Posted 2 months ago

Job Description:

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargo Technology is a team of more than 40,000 information technology and security professionals who help keep Wells Fargo at the forefront of America's diversified financial services companies. Employees execute an engineering-led IT strategy to deliver stable, secure, scalable and innovative services that provide Wells Fargo global customers 'round-the-clock' banking access through in-store, online, ATM, and other channels. Wells Fargo Technology plays a critical role in the company's customer and employee experience, business and risk management transformation, and growth agenda.

Job Duties include but not limited to:

Manages and monitors all installed systems and infrastructure. Installs, configures, tests and maintains operating systems, application software and system management tools. Ensures the highest levels of systems and infrastructure availability. Maintains security back-up, and redundancy strategies. Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks. Participates in the design of information and operational support systems. Provides 2nd and 3rd level support for Systems and liaise with vendors and other IT personnel for problem resolution. Understands compliance and risk management requirements for supported system area. May assign tasks and/or project resources. Monitors work progress and adherence to technical process controls/standards. Duties also include ensuring high reliability, performance and support for application assigned. Provide 24/7 on call support production environment support. Troubleshooting and root cause analysis on issues in all the supported environments.

Required Qualifications

  • 5+ years of experience working in managed services as demonstrated through work, military, or education
  • 3+ years of experience working in managed services as demonstrated through work, military, or education
  • 5+ years of experience with Linux OS environment
  • 3+ years of Tomcat administration experience
  • 3+ years of Splunk experience
  • 2+ years of AppDynamic experience
  • 5+ years of application production support experience
  • 3+ years of experience with Continuous Integration tools such as Jenkins, UDeploy (Urbancode Deploy) or a combination of both

Desired Qualifications

  • Experience supporting technology at an enterprise-level

  • Ability to interact effectively at varying levels of the business and technical organizations; including management

  • Strong team or technical leadership experience

  • Excellent verbal, written, and interpersonal communication skills

Other Desired Qualifications

  • F5 Administration (or other hardware load balancer solution)

  • Scripting (Python, Perl, Shell, PowerShell or PHP)

  • Prior experience with CI/CD tools like uDeploy & Jenkins for automating large scale deployments

  • 5+ years' Experience supporting high volume 24x7 mission critical systems.

  • Experience in analyzing, prioritizing and using advanced troubleshooting skills to resolve issues encountered in Production environment

  • Experience in analyzing and tuning applications in the areas such as memory management, process or thread management, resource management.

Job Expectations

  • Flexibility to work in a 24/7 environment, including weekends and holidays

Street Address

AZ-Chandler: 2600 S Price Rd

  • Chandler, AZ

CA-Concord: 1755 Grant Street

  • Concord, CA

NC-Charlotte: 1525 W Wt Harris Blvd

  • Charlotte, NC

Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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Systems Operations Engineer

Wells Fargo