Systems Manager, International Student And Scholar Services

The New School New York , NY 10007

Posted 3 months ago

The Systems Manager for International Student and Scholar Services (ISSS) serves as a member of the leadership team and reports to the Associate Director for ISSS. This position shares in the comprehensive development and management of ISSS and supports the mission of Student Success and The New School.

The Manager oversees and manages all aspects of ISSS systems and compliance reporting, including international student case management (Sunapsis), compliance with U.S. Federal immigration regulations, Student Exchange and Visitor Information System (SEVIS) reporting, and international student I-20/DS-2019 applications.

The primary responsibilities include but are not limited to the following:

Responsibilities

Serve as a dotted line member of the International Student and Scholar Services (ISSS) leadership team and assist in the development, implementation, support, and assessment of the ISSS mission.

Ensure (build, maintain, troubleshoot, etc.) the office application software system to be optimized for services to students, support advisors, and interface with other campus databases.

Manages, designs, and creates secure batching of data from Sunapsis to SEVIS system, as well as data feeds from the student information system (Banner).

Provides business functional expertise for using office application software system to process student, scholar, and department requests for ISSS services.

Oversees creation and maintenance of Sunapsis web forms (eForms), alerts and checklists to efficiently gather needed information essential for providing ISSS services.

Work with ISSS advisors who serve in a support capacity for the office application software system.

Work with University partners to develop web-based services and database technology to enhance I-20 and DS-2019 form processing, internal communication, systems upgrades, and testing, and overall efficiency in ISSS advising and processing.

Provide daily technical and production support, monitor updates, and upgrades, identify critical issues, liaising as needed with vendors, and working with ISSS staff to ensure compliance with data entry protocols.

Oversee all tasks related to the efficient and accurate transfer of data between SEVIS, Banner, Sunapsis, and other University-wide systems as necessary.

Represents the University as a Designated School Official (DSO) for F-1 students and Alternate Responsible Officer (ARO) for the University's J-1 Exchange Visitor Program for international students and scholars.

Manages and analyzes data from office application software system to track overall international student success.

Responsible for keeping abreast of federal immigration regulations and contributing to department policy regarding these regulations.

Onboard new employees and provide training on the relevant systems and databases.

Serve on campus committees related to technology, international students and, Sunapsis or other ISSS data issues at the discretion of the Associate Director.

Other duties as assigned.



icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Assistant Director International Student And Scholar Services

The New School

Posted 6 days ago

VIEW JOBS 1/14/2020 12:00:00 AM 2020-04-13T00:00 The Assistant Director for International Student and Scholar Services (ISSS) serves as a member of the leadership team and reports to the Director of ISSS. The Assistant Director shares in the comprehensive development and management of ISSS and supports the mission of Student Success and The New School. The Assistant Director is responsible for helping support the daily management of ISSS, including overseeing advising, monitoring SEVIS compliance, and helping to support international students and scholars from their initial I-20/DS-2019 applications through to post-graduate employment benefits. This role supervises two (2) Senior International Student Advisors. The primary responsibilities include but are not limited to the following: Responsibilities: ● Serve as a member of the International Student and Scholar Services (ISSS) leadership team and assists in the development, implementation, support, and assessment of the ISSS mission. ● Provide direct supervision and on-going development opportunities for two (2) full-time employees. ● Ensure University compliance with Department of Homeland Security and Department of State regarding F and J students and exchange visitor scholars and their dependents. ● Serve as Designated School Official (DSO) for F-1 students and Alternate Responsible Officer (ARO) for the J-1 exchange visitors. ● Maintain in-depth, advanced knowledge to interpret and provide guidance on federal immigration regulations as they pertain to our international students and scholars, and their dependents. ● Oversee daily advising operations including service requests of F-1 students and J-1 exchange visitors and any dependents. ● Ensure advisors’ ongoing training regarding U.S. Federal regulations regarding F-1 and J-1 immigration statuses. ● Support and collaborate with the Director in creating policies and procedures for ISSS advising. ● Research complex immigration cases and provide guidance on the interpretation of immigration regulations. ● Support and collaborate with the Director in I-17 research and maintenance. ● Support and collaborate with the Director in overseeing the processing of I-20/DS-2019 applications for F-1 students and J-1 exchange visitors and any dependents. ● Manage ISSS website in consultation with Student Success Communications department. ● Participates in University-wide events, including Residence Hall opening, Orientation, Welcome Week, Family Weekend, and Commencement. ● Partner with relevant University departments to provide international student programming to promote cultural adjustment, student success, and retention. ● Monitor University, NAFSA, USCIS, DHS and DOS guidance to ensure compliance. ● Liaise with appropriate staff in other departments to assist in complex cases and policy development. ● Other duties as assigned. The New School New York NY

Systems Manager, International Student And Scholar Services

The New School