Every day at Perspecta, we enable hundreds of thousands of people to take on our nation's most important work. We're a company founded on a diverse set of capabilities and skills, bound together by a single promise: we never stop solving our nation's most complex challenges.
Our team of engineers, analysts, developers, investigators, integrators and architects work tirelessly to create innovative solutions. We continually push ourselvesto respond, to adapt, to go further. To look ahead to the changing landscape and develop new and innovative ways to serve our customers.
Perspecta works with U.S. government customers in defense, intelligence, civilian, health care, and state and local markets. Our high-caliber employees are rewarded in many waysnot only through competitive salaries and benefits packages, but the opportunity to create a meaningful impact in jobs and on projects that matter.
Perspecta's talented and robust workforce14,000 strongstands ready to welcome you to the team. Let's make an impact together.
Perspecta is an AA/EEO Employer
Provide expertise in achieving effectiveness and efficiency in the delivery and support of services to ensure value for the customer and the service provider for desktop, compute and storage, security, network and consolidated management services. Assist customer in the review and evaluation of Service Operations functions including Event Management, Incident management, Problem Management, Access Management, Service Desk, Technical Management, Application Management and Operations Management.
Identify risks or issues in the execution of Service Operations functions and provide mitigation recommendations. Identify opportunities to enhance effectiveness and efficiency in the delivery and support of services. Provide recommendations to implement enhancements while maintaining current Service Operations levels.
Career level with a complete understanding and wide application of technical principles, theories and concepts. Working under only general direction, provides technical solutions to a wide range of difficult problems. Independently determines and develops approach to solutions.
Requires 2 to 5 years with BS/BA or 0 to 2 years with MS/MA/MBA or 8 to 10 years with no degree.
REQUIRED QUALIFICATIONS 1) Active TS/SCI w/poly clearance 2) IT Service Operations or Operations and Maintenance (O&M) domain experience in Intelligence Community (IC), Department of Defense (DoD), or Commercial IT programs. 3) Ability to relate professionally with customers and colleagues 4) Strong written and verbal communication skills 5) Responsible, reliable and flexible 6) Passion for learning and knowledge transfer
DESIRED QUALIFICATIONS 1) Bachelor or Master degrees in Systems Engineering, Computer Science, Engineering or other Information Technology disciplines 2) Information Technology Infrastructure Library (ITIL) Service Management