IGT is the global leader in gaming. We enable players to experience their favorite games across all channels and regulated segments, from Gaming Machines and Lotteries to Interactive and Social Gaming. With operations in more than 100 countries and a team of over 12,000 employees, we deliver world-class gaming and lottery technology.
Being a Systems Integration Consultant at IGT is both rewarding and challenging. As the first contact with new customers from the Global Services Team, Systems Integration Consultants are required to be well versed in both the Technical and Operational requirements and features of the Advantage System. A successful candidate will stay abreast of new and emerging technologies while working internally to increase proficiency with IGT Product offerings. Systems Integration Consultants will have extended discussions with customers to gather requirements, expectations and identify risks.
The role requires working closely with assigned Sales Executives and directly participating in the sales cycle including in-person demonstrations, video/telephone conferencing and travel when appropriate. Expectations for the position include the candidate being comfortable in a business environment and the ability to present information to all levels of the customer's enterprise. Systems Integrations Consultants should be motivated, self-managing and extremely professional.
Working together with the internal IGT PMO, the team member will initiate the Project Statement of Work and alongside the assigned Project Manager, work to complete the requirements and scope of the assigned opportunity. The role involves creating the initial documentation for the project including Project Registration, Software Requests and validating Compliance Approvals.
Introducing the technical team to the solution Is also a main focus of the role where the Systems Integration Consultant is required to review and discuss the solution with the Lead Systems Engineer for the project. Clear communication and documentation are critical for success at this stage.
Systems Integration Consultants need to have the ability to communicate with all internal and external stakeholders regarding the design and deployment of IGT systems, including System Engineers, Sales Executives, Project and Customer Success Managers. The capability to conduct detailed gathering of information followed by producing a comprehensive set of deliverables and recommendations is required. Bringing the team together to provide a successful solution is the recipe for success.
Bachelor's degree in a technology related field or relevant combinations of education and experience
5+ years experience with casino systems, project management, or casino operations
Ability to professionally articulate requirements and features during customer Sales Demos, presentations, or trade shows
Ability to analyze existing systems and determine viability, usability and retire legacy systems as needed
Must have a detailed understanding of casino systems, their deficiencies and how IGT services can plug gaps with the technical or operational
Able to effectively converse with C-Level executives and articulate the requirements for and advantages of IGT Services and designs
Must be able to foster positive relationships with all areas of the IGT organization including Sales, Support & Installation Services, Customer Success and IT to ensure project success
Proficiency with Microsoft Office 365 applications
Ability to think critically and provide recommendations based on facts and experience
Above average presentation skills and the ability to clearly communicate ideas and deliverables
Ability to Travel 50% of the time
Flexibility and willingness to accept challenges that may or may not have been previously completed and documented
Keys to Success
Building collaborative relationships
In addition to a competive benefits package, we offer generous time-off plans, a 401(k) Savings Plan with Company contributions, tuition reimbursement, on-site fitness center and cafeteria, and free identity theft insurance to name a few.
IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.
IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit www.igt.com.
Nearest Major Market: Las Vegas
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International Gaming Technology Inc.