Systems Engineering Manager - Commercial Sales - Florida Territory - 1258562

Cisco Systems, Inc. Miami , FL 33196

Posted 7 days ago

What You'll Do

Do you want to lead a team of Trusted Advisors that are advocates for their customers? As a Cisco Systems Engineering Manager you will be a Collaborator, a Consultant and a Visionary. Your team will help create all kinds of solutions and make your customers so happy!

Who You'll Work With

The US Commercial vision is transforming business through the power of people and technology. Our Organization is focused on the US Mid Market, the 5th largest economy in the world, with a broad portfolio of small, medium and large customers across all vertical markets with the exception of public sector.

US Commercial has grown consistently over the past 26 quarters with the support of a diverse set of partners and ecosystem. US Commercial has an incredible culture built upon Focused Execution, Technical Excellence, Teamwork and Fun!

Who You Are

You are a people-focused technical sales professional who provides technical direction and business guidance to the commercial sales team. You drive revenue through account planning, resource planning and allocation.

You actively develop and maintain a team of high-performing Systems Engineers (SE) and continually seek innovative methods for improving team performance. You help meet regional revenue goals by driving innovative technical programs and leading day to day account-level activities.

Roles & Responsibilities:

Identify Opportunities

Create a territory plan by compiling SE feedback and adding own knowledge of local market demand

Create a technical resource plan for territory or operation

Collaborate with Regional Manager (RM) to prioritize and target team opportunities; review quantitative information to identify and explain trends

Understand mechanisms for forming team capacity and improving team performance. Align resources to deliver on commitments and make things happen

Lead team to technical account strategies that align to customer business requirements and goals; assign resources appropriately

Assist in qualified partner identification where appropriate

You have the ability to -

Qualify Opportunities

Monitor and approve requests for customer-focused pre-sales resources

Assist in resolving domain/solution-focused resources and approving requests for these resources

Close

Provide timely and appropriate feedback that focuses on those things that will make the biggest difference in performance; reinforces efforts and progress

Track and report team metrics for a given opportunity

Motivate Personal and Organizational Development:

Monitor and measure team progress against business plan and recommend changes as needed

Interact with business units to provide support for local region

Use Cisco technology to stay connected with team members, customers, and peers around the world

Lead multi-functional projects within area of responsibility

Facilitate Experienced communications and guide understanding of customer requirements between customers, corporate, and the field.

Actively seek feedback on self; recognize own capabilities and take initiative to continually improve

Advocate for continual improvement in customer experience to increase brand loyalty for Cisco

Understand drivers of customer satisfaction and strive to improve customer experiences

You have Intuition For Business

Develop local knowledge of business economics and trends of various industries and vertical markets, and how Cisco solutions add financial and strategic value

Establish collaborative relationships built on trust and commitment and develop relationships at multiple levels within customer accounts

Understand the customer's business model and helps the team identify an architecture and/or solution that provides customer value

You have Technical Acumen

Advanced understanding of inter-networking industry trends, including new products and solutions

Advanced understanding of competitive product and solution landscape and can articulate trade-offs between Cisco and competitor products

Excellent knowledge in Routing & Switching

Ability to facilitate the critical issue of post-sales customer satisfaction issues

Leadership Ability

Develop team members' capabilities in support of individual career goals and team objectives

Drive account and resource planning for region and actively collaborate with RM to track plans and course correct as necessary

Understand basics of managing technical people and the associated process of running a region

Understand the value of best practices and apply standard methodologies and other tools to drive business results.

Communicate a clear vision and strategy for the account that inspires and empowers the team to execute within a common framework

Able to get things done without direct line authority; able to exercise personal influence, resolve conflict, and bring about required behaviors

Translate Cisco's vision for the future into a compelling value proposition for the team

Build the capabilities needed to deliver on the team's short and long term goal, including identification and development of a strong pipeline of the best talent from both internal and external candidate pools

Support team members by providing openness and information during organizational changes

Clearly and succinctly convey information and ideas, including expert executive communication and presentation skills
8-12 years industry experience.

Why Cisco

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren't afraid to change the way the world works, lives, plays and learns.

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.

We are Cisco.



icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Systems Engineer Commercial Sales Florida Territory 1258557

Cisco Systems, Inc.

Posted 2 days ago

VIEW JOBS 3/24/2019 12:00:00 AM 2019-06-22T00:00 Why you'll love Cisco We change the World, you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll collaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired. What You'll Do You will partner with our Account Executives in a pre-sales technical role, showcasing Cisco product solutions-setting up demonstrations and explaining features and benefits to customers-and designing and configuring products to meet specific customer needs. * You will gain access to the palette of Cisco technologies and applications in a variety of vertical markets. * You will collaborate with the Account Manager to recommend and develop customer solution offerings. * You will provide an architectural perspective across the Cisco product portfolio and can use your technical specialization for specific opportunities. * You will act in an increasingly consultative fashion and looked to as a guide, or trusted technical adviser, in your field by the account team and customers. * You will keep up-to-date on relevant competitors solutions, products and services. * You will assist with the development of formal sales plans and proposals for assigned opportunities. * You will actively participate as a specialist on assigned Virtual Team and provide consultative support in their area of specialization to other Systems Engineers. Who You'll Work With You will work with a team of Systems Engineers who partner with Account Managers. We workwith partners and customers to ensure the best possible solution. We have been in roles from 2 years to 16 years and support and empower each other. We have a wide range of interests outside of work, but we all love technology. Who You Are You are passionate about the customer experience and excited about new technology. You are a true teammate and love to learn. * You have a knowledge of baseline SE skills and in-depth knowledge in at least one specialization in either Data Center, Collaboration, Security or Route/Switch/Wireless. * You have knowledge of relevant solutions sets, product line specifications, performance criteria and applications. * You have the understanding and conversant about company, competitors, technologies, solutions, product strengths, weaknesses, opportunities and threats. * You show technical knowledge and consultative skills and ability to work effectively and contribute to the extended team. Our minimum requirements for this role: * You have excellent written and verbal communication, listening, negotiation and presentation skills. * Confirmed technical knowledge and consultative skills. * 4+ years-related experience preferred (less will be considered). Cisco product experience or relevant experience in key competitor offerings in technology area of emphasis required. Pre-Sales experience required. * Typically requires BS/BA (EE/CS) or equivalent. Why Cisco At Cisco, each person brings their unique talents to work as a team and make a difference.Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people. * We connect everything – people, process, data and things – and we use those connections to change our world for the better. * We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more – from Smart Cities to your everyday devices. We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities. Colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Be you, with us! #WeAreCisco Cisco is an equal opportunity employer. Cisco Systems, Inc. Miami FL

Systems Engineering Manager - Commercial Sales - Florida Territory - 1258562

Cisco Systems, Inc.