As a Systems Engineer at Advicent, you will install, configure, and maintain an enterprise-class IT infrastructure. You will manage, upgrade, and provide technical support for all enterprise computing and networking environments in hosted and local data centers, as well as, cloud environments.
Deployment, configuration and administration of a wide range of systems including: Active Directory, Windows Server 2012R2 / 2016 / 2019, Hyper-V and Failover Clustering, Office 365, Azure, AWS, IIS, file and print services, Cisco Switches, Cisco ASAs, F5 Traffic Managers, flash storage and other corporate systems.
Configuration and administration of Office 365 products and Azure cloud services.
Analyze, diagnose and troubleshoot problems, while managing open issues to ensure business expectations are met.
Responsible for the availability, security, compliance, backup, and performance of our on premise and cloud IT environments.
Work with 3rd party consultants and vendors to efficiently complete Infrastructure projects and resolve issues.
Define and follow established processes, including access administration, change and incident management.
Work with business unit teams to define, deploy, and support client-specific solutions.
Continually learn new and existing systems while cross-training others, along with creating and maintaining problem resolution and system configuration documentation.
Provide off-hours support as needed and on-call services (periodic schedule), to support product updates, equipment upgrades, and address technical issues.
Maintain 99.9% availability of production platform systems and hosted web applications.
Occasional domestic and international travel required, less than 5 percent of the time.
Assist the security team in maintaining and improving the security posture of the organization
Bachelor's Degree in Information Technology or Computer Science plus at least 3 years of systems administration/implementation experience or equivalent combination of education and technical experience.
Advanced experience with:
Server hardware/software installations, upgrades and migrations: primarily Windows server 2012 / 2016 / 2019
Deploying and maintaining Microsoft Hyper-V clusters, Windows Failover Clusters and virtual servers
Administration and configuration of Cisco switches, routers, and firewalls
Office 365 licensing, administration, and security.
Office 365 products: Exchange, Teams, OneDrive, and SharePoint.
Azure: System administration, configuration and deployment
AWS: System administration, configuration and deployment
Active Directory administration, group policy and internal and external DNS, DHCP
General knowledge of:
Application load balancing F5 LTM and GTM technologies
Monitoring New Relic, Logic Monitor, Nagios, Uptrends, Sumologic, Tenable, and Dell OME
Backups and Archive
Ability to work in a team environment.
Excellent interpersonal and communication skills both written and verbal.
Ability to multitask and remain productive in a service-driven and results-oriented environment.
Demonstrated organizational, analytical and problem solving skills.
Must be a self-starter with ability to work without direct supervision.
Able to take ownership of tasks and projects with 100% follow through to completion.