The Systems Engineer designs, implements, troubleshoots, analyzes and maintains the IT infrastructure of internal and customer facing environments; including server administration, virtualization, performance tuning, backup and disaster recovery and other platform management aspects. Identifies, researches, and resolves technical problems. Maintains documentation of existing platforms and procedures, as was as documenting new standards and procedures. Uses experience and judgement to plan and accomplish goals. Performs a variety of complicated tasks with minimal oversight and provides support for escalated trouble tickets.
Receives general instructions for new responsibilities from the supervisor.
Create and maintain comprehensive documentation as it relates to server and platform topology, equipment, and configuration.
Evaluates and/or recommends purchases; has a strong influence on the purchasing process.
Participate in after-hours upgrades, troubleshooting, and/or on-call availability as needed.
What You'll Need:
3-5 years of prior IT experience.
Demonstrated ability to effectively communicate by phone, email, and in person.
Demonstrated ability to achieve successful outcomes in handling difficult situations and work with various customers and management levels.
Demonstrated analytical and troubleshooting skills.
Demonstrated ability to work in a fast-paced, dynamic environment.
Shows initiative and acts independently to resolve problems, often managing multiple priorities and following projects through to completion.
Works effectively both as a team member and independently
Strong Linux and System Management skills are a must.
Experience working with Windows Server, VMware, Linux, and Storage Area Networks.
Experience working with AWS, Azure, GCP and other cloud platforms.
Proven background of providing great customer service.
Ability to work independently, prioritizes existing projects, and proactively determine areas requiring additional attention, monitoring, or maintenance.
Microsoft, VMware, or Linux Certifications.
Experience with Terraform and Docker.
Scripting and automation skills.
Experience with CI processes (Bamboo, Jenkins).
If you've reached this point in the job description and feel you're still not sure if you should apply
Just do it! We know there are no perfect applicants. You may not have 100% of all those bullets listed above - and that's okay. If you're feeling like you're not going to fit in with our teams - that's not ok. We're One Tenable which means however you identify and whatever background you bring with you, we encourage you to submit an application if it's a role you can be passionate about doing every day.
We're committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels.
Tenable Network Security