Systems Engineer - SME - Star 1932-01

Job Description Job Description Systems Engineer - Subject Matter Expert WORK REQUIREMENTS The Contractor shall work closely with the Sponsor for work prioritization. The Contractor shall execute systems engineering tasks as necessary to support the Sponsors information technology enterprise.

The Contractor shall provide technical support and assist in the resolution of escalated technical issues. The Contractor shall plan and manage hardware (HW) and software (SW) modifications and upgrades. The Contractor shall support the activities and future growth of the Sponsors virtual environment through vendor discussions, Technical Exchange Meetings (TEMs), system patching and upgrades, Assessment & Accreditation (A&A) efforts, backup solutions, and Disaster Recovery (DR) implementation and support the transition of on-prem systems to an AWS cloud environment.

The Contractor shall work occasional nights, weekends, and Holidays as necessary. REQUIRED SKILLS AND DEMONSTRATED EXPERIENCE Demonstrated experience supporting stand-alone IT environments at the highest security levels. Demonstrated experience planning and leading software modifications and upgrades.

Demonstrated experience managing an on-premises virtual infrastructure. Demonstrated experience transitioning an on-premises virtual solutions to a virtual private cloud (VPC), configuring and maintaining AWS cloud infrastructure at the highest security levels. Demonstrated experience planning, implementing, and maintaining a Disaster Recovery Site.

Demonstrated experience transitioning an on-premises virtual solution to a virtual private cloud (VPC). Demonstrated experience managing SW and HW systems within an infrastructure that includes Microsoft (i.e. Remote Desktop and Active Directory), Nutanix (i.e. AHV, Failover Cluster Manager, and Prism), Rubrik, Rapid7, SPLUNK, and McAfee.

Demonstrated experience supporting any of the following tools: TeamMate, TeamMateAM, TeamMate Analytics , Case Management Tracking System (CMTS), Idea, MS Office Suite, MS Server 2012/2019. Demonstrated experience interacting with end users to provide guidance and hands-on support to help resolve problems, concerns, and errors and to explain or demonstrate procedures and techniques.

Demonstrated experience maintaining system accreditation. Demonstrated experience conducting security audits of virtual environments in collaboration with external groups. HIGHLY DESIRED SKILLS AND DEMONSTRATED EXPERIENCE Demonstrated experience with process automation such as PowerShell, C, Python, GitHub.

Demonstrated experience making virtual machine configuration changes necessary to resolve trouble tickets or to comply with Sponsor requirements and IT best practices.

Demonstrated experience administering user access by adding and deleting user accounts, maintaining user permissions and access privileges. Demonstrated experience making application software and operating system configuration changes necessary to resolve trouble tickets or to comply with Sponsor requirements and IT best practices.

Demonstrated experience implementing, with oversight, the Sponsors requirements. Demonstrated experience evaluating and mitigating software security vulnerabilities. Demonstrated experience with the Sponsors unique IT infrastructure and ongoing projects.

Demonstrated experience with the Sponsors audit and analysis software packages Demonstrated experience communicating orally and in writing with stakeholders. Demonstrated experience as a Data Transfer Officer (DTO). Demonstrated experience executing O&M tasks as necessary to support the Sponsors software and hardware infrastructure. Demonstrated experience supporting TeamMate, TeamMateAM, and TeamMate Analytics. Demonstrated experience supporting Case Management Tracking System (CMTS).