Systems Engineer, Public Cloud, Texas

Palo Alto Networks Inc. Austin , TX 78719

Posted 5 days ago

Our Mission

At Palo Alto Networks everything starts and ends with our mission: protecting our way of life in the digital age by preventing successful cyberattacks. It's not a small goal. It isn't simple either, but we aren't in this for the easy answer. As a company with a foundation in challenging the way things are done, we're looking for innovators with a dedication to best. In return, your career will have a tangible impact one that's working toward technology that affects every level of society.

Our mission doesn't happen by treading softly no, it happens by defining an industry. It means building products that haven't been thought of. It means selling products with a solutions mindset. It means supporting the infrastructure of a company that moves at an incredible speed intentionally to stay ahead of the world's next cyberthreat.

Your Career

As our authority in Amazon Web Services (AWS), Microsoft Azure, Google Cloud (GCP, and other public cloud environments. You are the "go to" resource for customer interactions that exceed standard Systems Engineering support requirements (we always expect a baseline expertise in all areas from our SE's, but augment them with SME in the advanced or new technology areas.

The Public Cloud Systems Engineering role is an overlay technical role that directly supports sales delivery of quota. In this role you will be measured by your expertise and your ability to lead to customer successes. There is also a requirement for close interaction with Product Management teams, Consulting Engineering teams to ensure that we continue to out-innovate our competition.

Your Impact

  • Present to customers at all levels in the hierarchy from engineering team members to CIO the solution, benefits, usp's etc.

  • Lead conversations about industry trends and emerging changes to the security landscape to prepare for customer planning

  • Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative

  • Lead and support customer demonstrations that showcase our unique value

  • Interact locally and remotely with customers in an equally persuasive manner

  • Help customers adopt Palo Alto Networks cloud offerings

  • Be the technical voice of Sales for all things related to security and compliance in Public Cloud (Alicloud, AWS, Azure, and GCP)

  • Be an evangelist to further bring Security, DevOps, and SecOps together (DevSecOps)

  • Provide technical demos to prospective customers

  • Write code / scripts as needed or be able to learn if you don't

  • Run Proof-of-Value (POVs) to ensure the customers' requirements are exceeded

  • Work with Product Management, Consulting Engineering, Technical Marketing, and R&D to build requirements and product features for our large customers and provide feedback from customers

  • Provide design consultation and standard methodology mentorship for rollout, implementation, and policy conversion during the pre-sales process for strategic opportunities

  • Take ownership of advanced proof of concept (PoC) testing in strategic accounts

  • Provide demos for strategic prospects and current accounts in all facets of Palo Alto Networks virtual offerings and integration in existing data center environments

  • Assist in the training of new Palo Alto Networks SEs in their designated region in installs, customer presentations, and internally-focused deal preparation activities

  • Provide advanced 'Partner SE' training for updates in the Palo Alto Networks product suite

  • Help develop relationships with new Born-in-Cloud (BiC) partners who will be critical to win over new top tier customers

  • Support relationship expansion with top existing partners for Public Cloud

Your Experience

  • BSCS or equivalent

  • 8+ years of experience as a system engineer, solutions architect, or systems integrator

  • Working knowledge of AWS and/or Microsoft Azure, GCP, other cloud providers and cloud security models, firewalls, and other security technologies both from a technology and a business driver standpoint

  • Demonstrable experience in securing cloud environments and cloud systems, including topics around certification and compliance

  • Experience in DevOps will be an added advantage

  • Programming experience in a higher-level language such as NodeJS, Ruby, Chef, Puppet, YAML, JSON or Python will be advantageous

  • Good understanding and expertise of tools such as Ansible, Terraform, CI/CD (Jenkins, GitHub etc.)

  • Deep understanding of API based security & compliance standards

  • Good understanding of Unix/Linux and Windows operating systems and scripting

  • Demonstrable experience with AWS and/or Microsoft Azure or GCP installation, configuration, and administration of security features and services

  • Experience with cloud networking models and connectivity, network security, virtualization and cloud computing

  • Experience working with customers, positioning, demonstrating, configuring, and fixing network infrastructure security products

  • Travel up to 70% within the designated region, international travel also required on ad hoc basis

  • Strong communication and presentation skills

  • Strong problem finding and solving skills, ability to analyze complex multivariate problems and use a systematic approach to gain quick resolution, even under duress

  • Worked with Channel partners and understand a channel centric go to market approach

  • Experience from companies in the enterprise networking security space

  • Experience understanding exploits, malware, ransomware, and etc.: their creation and activation

The Team

Palo Alto Networks has brought technology to market that is reshaping the cybersecurity threat and protection landscape. Our ability to protect digital transactions is limited only by our ability to establish relationships with our potential customers and help them understand how our products can protect their environments. This is where our systems engineer (SE) teams come in. Our SE team members work hand-in-hand with large organizations to keep their digital information safe. Our passionate systems engineering teams educate, inspire, and empower our potential clients.

As part of our SE team, you help support the sales team with technical expertise and guidance when establishing trust with key clients. You won't find someone at Palo Alto Networks that isn't committed to your success with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our systems engineer team, you are driven by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredible complex cyberthreats.

Our Commitment

We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. To learn more about our dedication to inclusion and innovation, visit our Life at Palo Alto Networks page and our diversity website.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

Additionally, we are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or an accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Cloud Systems Engineer

Mitel Networks Corp

Posted Yesterday

VIEW JOBS 3/17/2019 12:00:00 AM 2019-06-15T00:00 Mitel is a global market leader in business communications, powering more than two billion business connections with our cloud, enterprise and next-gen collaboration applications. With more than 70 million users in nearly 100 countries, Mitel is the only company that wakes up every day exclusively focused on helping customers take their communications from where they are today to where they expect them to be. CSE 1 – Cloud Systems Engineer Our growing company is seeking to hire a Cloud Systems Engineer for the MiCloud Connect product. The Senior Cloud Systems Engineer acts as the primary point of contact for technical issues during the deployment phase while working to ensure an outstanding onboarding experience for small businesses. The Cloud Systems Engineer will also be a source of information for related roles. Business-related travel required up to 20% of the time. Responsibilities: * Work on basic telecommunications system installations, generally 50 seats or less. * Coordinate testing and troubleshooting of Mitel system implementations. * Provide and execute onboarding plan with customers * Set and meet critical onboarding deadlines with customers * Keep all resources within Mitel updated on project status; identify risk and concerns, document outcome for future customer endeavors * Working with clients to gather information regarding issues with their account design that needs to be addressed or corrected * Ensure custom solutions are documented for the Mitel Customer Success Team and Support teams, and ready to accept accountability for the customer after successful implementation. * Follow company guidelines and procedures to attain individual and team-wide Net Promoter Score. Requirements * Proven work experience as a Customer Support Representative or similar role * 1 to 3 years of experience in Telco and SaaS * Bachelor's Degree (B.S. or B.A.) in Business Administration or equivalent field from an accredited college or Technical School (preferred). May substitute equivalent combination of education and experience in addition to minimum experience requirement. * Familiarity of the MiCloud Connect product and services (preferred) * Experience working with Salesforce.com * Experience with porting telephone numbers * Basic knowledge of routers, switches and other network components * Experience with project management tools (e.g. Basecamp, Tello, OpenAir, etc.) a plus * Must possess computer skills including spreadsheet knowledge, and word processing. Windows-based software and Excel required. Experience in Microsoft Word, Excel, PowerPoint, and MS Project preferred. * Excellent Interpersonal, written and verbal communications skills * Strives to exceed expectations and provide outstanding customer service (both internally and externally) * Be passionate about the business, have the drive to succeed and maintain a good sense of humor in difficult situations Fit within the agency culture (requires a high EQ (Emotional Quotient) as well as personal and professional maturity) Mitel is an Equal Opportunity Employer and takes affirmative action efforts as it relates to providing employment opportunities for women, minorities, individuals with disabilities and covered veterans. Mitel Networks Corp Austin TX

Systems Engineer, Public Cloud, Texas

Palo Alto Networks Inc.