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JOB Title: Senior Telecom Specialist Systems Engineer
This position is responsible for implementation, data connectivity solutions for remote offices and data centers. It is also the 3rd level of support for any network support issues that arise. The working environment consists of broadly defined policies and specific objectives. Challenges present variable situations requiring analytical, interpretive, evaluative, and/or constructive thinking. The System Engineer III will be presented with broad, general business and architectural goals and must demonstrate a high degree of intuition in determining the best means to achieve those goals. Very few issues will be common or recurring. The position's breadth of responsibility will expose the incumbent to a large variety of unique issues and challenges. The incumbent must demonstrate a strong ability to focus on primary objectives, analyze arguments, and clarify and determine the most constructive solution. In addition, this position will participate in different projects network connectivity related and network cloud design as requested by the manager.
JOB FUNCTION AND RESPONSIBILITIES
Develop and Support enterprise-level technical-infrastructure solutions
Provide expertise regarding implementation, administration, and maintenance of LAN, WAN, Wireless Network, Cisco Router Configuration, Cisco Nexus 7K , Cisco Nexus 5K, Cisco ASA and Palo Alto firewall Configuration across the organization
Determine specifications, plans, design, and develop complex, business-critical solutions, either as an individual or as part of a team
Develop recommendations to increase efficiency and reduce cost/effort in managing corporate applications and networking infrastructure
Assist in the design of an overall architecture for the technical infrastructure
Demonstrate expertise in one or more technical areas (Network, Security, Telecommunications, and some project management) and provide technical consulting on complex projects
Apply industry-standard design, implementation and maintenance approaches, including requisite documentation
Work closely with other team members to ensure that architectural requirements are properly defined, designed, implemented, and validated against the requirements
Work closely with network manager to review high-level architecture goals and define a workable, phased-in plan for accomplishing design goals
Keep Network documentation up to date.
Participate as a team member and/or lead on assigned projects
Provide detailed tasks, time estimates, and resource recommendations to the Project Lead for assigned projects
Assume responsibility for assigned project modules and deliverables
Works closely with vendors in the requisition, schedule and installation of network and security equipment.
Facilitate and/or support the resolution of tier II and tier III tickets
May work across teams and with vendors to identify and resolve complex issues
With the assistance of peers and other team members, monitor and analyze data infrastructure
Develop detailed usage metrics to ensure current infrastructure needs are being met and future needs are identified and addressed in a timely fashion
Demonstrated knowledge of Cisco Data Center equipment
Demonstrated knowledge of troubleshooting techniques using packet capture tools
Demonstrated knowledge of network protocols EIGRP, OSPF and BGP
Demonstrated knowledge of advance troubleshooting in IP networks
Demonstrated knowledge of VPN and firewall technologies like Palo Alto and ASA
Demostrated knowledge of implementing LAN to LAN VPN connections using Cisco Routers or Cisco ASA Devices.
Extreme attention to detail
Demonstrated ability to work within a project management framework
Demonstrated ability to work as a team member
Excellent written and verbal skills
Ability to work with remote users and analysts at varying levels of knowledge
Ability to take direction from multiple sources at any given time
Ability to learn new technologies and applications in a short amount of time
10 + years' experience implementing, monitoring, and maintaining technical infrastructure
7 + years' experience installing, configuring, and troubleshooting Palo Alto Firewalls.
10+ years' experience installing, implementing and troubleshooting Cisco equipment like Routers/Switches/Wireless Controllers
5 + years' experience installing, supporting and troubleshooting Nexus 7K, 5K and 2K appliances
4 + years' experience supporting F5 devices
Bachelor's degree in computer science, software design, management information systems, engineering or a related field and or relevant direct job experience
QUALIFICATIONS AND EXPERIENCE
Working knowledge of Cisco Catalyst 4500, Cisco Routers 2900, 3900 and 4000 Series, Cisco wireless AP's and controllers, Cisco ISE, Cisco ASA, Palo Alto network firewalls, and F5 load balancers.
Python or another language scripting will be a plus
Ability to meet project deadlines while handling day to day support issues
Ability to design, implement and train network solutions in projects and day to day maintenance
10+ years, specifically in networking
Bachelor's degree in computer science, software design, management information systems, engineering or a related field
Cisco CCNA/CCNP or higher