Systems Engineer I (Citrix)

Fellowes, Inc. Itasca , IL 60143

Posted 3 weeks ago


It's the people who make the difference. Our four-generation family business built on our founding values and principles delivers best-in-class quality products with a growing Fellowes family of employees. If you are leading your own career and want to work with brands committed to helping you be your best, we want to meet you.

The Role

As the Systems Engineer I (Citrix), reporting into our Sr. IT Infrastructure Manager, you will apply your knowledge and experience to architect, design, implement, maintain and administer our Citrix infrastructure. You will serve as the technical subject matter expert for Citrix XenApp, XenDesktop and PVS provisioning, and will lead our upcoming Citrix environment upgrade to 7.x (which will operate on Windows 2012 and 2016).

You will

  • Architect, implement, administrate and support the Citrix XenApp, XenDesktop and Citrix PVS infrastructure environment

  • Monitor Citrix server farm health and keep the farm up-to-date by performing necessary updates and upgrades

  • Maintain OS patches and security updates for the Citrix PVS and server farm

  • Ensure uninterrupted high availability of the Citrix XenApp and XenDesktop environment

  • Install, update and support business applications in the Citrix XenApp and XenDeskop and provide advanced end user support

  • Create and maintain documentation of the Citrix environment

  • Supply post application integration within the department, as well as the business community

  • Support Microsoft Windows; 2008R2, 2012R2 and 2016

  • Gather and assess business requirements, develop and present solutions, and produce designs and migrating strategy

  • Troubleshoot incidents, determine root cause and implement solutions with documentation and preventive measures

You will also

  • Support VMware 6.x / 7.x environments

  • Assist call center technicians and systems engineering team on tier 3 issues

  • Assist in the development, implementation and testing of disaster avoidance and recovery, including policies and procedures

  • Be open to providing after-hours and weekend support, as needed

  • Travel up to 20%, as needed, to support locations outside of headquarters in Itasca, IL

What You Bring to the Team

  • A minimum of three (3) years of experience in Citrix technologies architecting, designing and implementing enterprise systems to include:

  • XenApp 6.x and 7.x, running on Citrix PVS 7.x architecture

  • Citrix XenApp/XenDesktop/Storefront 6.x/7.x

  • Citrix NetScaler, Citrix Cloud Bridge

  • Experience with Microsoft Windows Server OS and MSCS (Microsoft Cluster Service)

  • Experience with VMware vSphere 5.x and 6.x

  • Additional technical experience in the following:

  • Windows Active Directory (AD) Domains integration and interaction with the network, Group Policy, DHCP, DNS and WINS

  • PowerShell

  • Microsoft SQL 2008, 2012, 2014 and 2016

  • Azure Cloud Computing

  • Excellent interpersonal and communication skills, including the ability to interact with users of varying technical skill levels

  • Strong project management and prioritization abilities

  • Exceptional critical thinking, problem-solving and troubleshooting skills

  • Experience working with and establishing vendor relationships

  • A continuous improvement mindset

  • A teamwork mentality

  • The ability to adapt to changing technologies, new processes and requirements

You May Also Have

  • Technical certifications in Microsoft and Citrix are preferred

About Fellowes Brands

Founded on a rich 100-year history, our reputation, passion for excellence and Fellowes values - a belief in people, integrity, innovation and continuous improvement - live in every product we make, and inspire best-in-class design, quality and performance in all we do. Our four core values drive our behavior, approach and response to the world around us. Initiative. Integrity. Teamwork. Passion. These values are steeped in the character of our founder, Harry Fellowes, who established a value-based culture at Fellowes over a century ago.

Visit our Careers Site:

Equal Employment Opportunity/M/F/disability/protected veteran status

Fellowes, Inc. does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Fellowes' property, and Fellowes will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting the Talent Acquisition Department.

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Systems Engineer I (Citrix)

Fellowes, Inc.