Systems Engineer I 1

Las Vegas Sands Corp. Las Vegas , NV 89134

Posted 4 months ago

Position Overview:

The role of the Systems Engineer I is to manage and tune computer systems and network connections to ensure high levels of availability and security of the supported business applications. This individual also participates in the planning and implementation of policies and procedures to ensure system provisioning and maintenance that is consistent with company goals, industry best practices, and regulatory requirements. The Systems Engineer I will apply troubleshooting and problem isolation skills to help identify and resolve issues in order to maximize the availability and performance of IT systems investments.

The position demands someone who is technically competent, detail oriented, and self-motivated to conduct administration and support of systems infrastructure.

All duties are to be performed in accordance with departmental and The Venetian | The Palazzo policies, practices, and procedures.

Essential Duties & Responsibilities:

Key Responsibilities

  • Manage a queue of work requests to meet service levels and KPI objectives.

  • Manage all operating systems and third party software.

  • Manage end user accounts, permissions, access rights, and storage allocations in accordance with best-practices regarding privacy, security, and regulatory compliance.

  • Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on servers, input/output fleet, and workstations. Escalate incidents as necessary.

  • Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases.

  • Coordinate with network engineering, business application, and database administration peers to implement server systems that utilize industry best practices to meet corporate objectives.

  • Create required reports in response to business user needs.

  • Manage enterprise directory services and supporting server infrastructure.

  • Recommend and execute modifications to server environment in order to improve efficiency, reliability, and performance.

  • Create and maintain documentation as it relates to system configuration, mapping, processes, and service records.

  • Perform all work in a manner to ensure interoperability and maintain compliance of enterprise computing systems.

Key Processes

  • Plan and implement server upgrades, maintenance fixes, and vendor-supplied patches.

  • Perform server and security audits, system backup procedures, and other recovery processes in accordance with the organization's disaster recovery and business continuity strategies.

  • Monitor system performance, capacity and prepare and deliver system performance statistics and reports.

  • Understand and abide by Incident, Problem and Change management processes and procedures.

  • Interact with vendors, peers, and contractors to ensure secure, reliable systems implementations and upgrades are performed within project parameters.

  • Consistent and regular attendance including on-call availability on a rotational basis, is an essential function of this job.

  • Performs other related duties as assigned.

Additional Duties & Responsibilities:

Additional Duties & Responsibilities:

Additional Duties & Responsibilities:

Minimum Qualifications:

  • Associate degree in MIS or similar technical program or acceptable industry and work experience

  • 1+ year's demonstrable experience in the design, implementation, and support of infrastructure systems, applications, and related technologies.

  • Enterprise experience with Microsoft server operating systems, Active Directory, VMware and related technologies.

  • Experience installing, configuring, and maintaining all manners of server hardware and associated network equipment, including SCSI, RAID, and I/O topology.

  • Support experience with high availability solutions such as: clustering, data replication, dynamic resource allocation, and related procedures.

  • Experience working in a highly regulated environment (MICS, PCI, SOX)

  • Ability to set priorities, meet deadlines and manage projects

  • Good written and oral communication skills; good interpersonal skills.

  • On-call availability on a rotational basis is a requirement of this role

  • Flexibly to adapt to a changing environment while under pressure

  • Strong customer service orientation.

  • Must be a self-starter that is reliable, punctual, and consistent with excellent organizational and documentation skills

  • Working technical knowledge of current enterprise compute platforms and their implementation and administration in a highly virtualized infrastructure

  • Documented expertise with systems configuration, security principles, and maintenance best practices.

  • Technical skills implementing and supporting AD, DNS, DHCP, NPT, SMTP, SFTP, SCP, SSH, Email, IIS

  • Advanced knowledge of monitoring tools, techniques, alerting and notification processes.

  • Skills and experience with PowerShell and Batch commands.

  • Competence with fault isolation, testing procedures, and data mapping tools

  • 21+ years of age

  • Proof of authorization/eligibility to work in the United States

  • Ability to communicate effectively in a positive/upbeat fashion utilizing English, both in oral and written form.

  • Have interpersonal skills with focused attention to guest needs to deal effectively with all business contacts.

  • Maintain a professional, neat and well-groomed appearance adhering to Company appearance standards.

  • Maintain consistent adherence to the Venetian and Palazzo Unmatched Guest Service Standards.

  • Work varied shifts, including weekends and holidays.

Preferred Qualifications:

  • Technical Certifications

  • Current, relative industry certifications and continuing education.

Physical Requirements:

  • Sitting for extended periods of time.

  • Dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components.

  • Occasional inspection of cables in racks, floors and ceilings.

  • Occasional requirement to work within the environmental conditions of a computer data center and the related noise, temperature and humidity exposures of those environments.

  • Lifting and transporting of moderately heavy objects, such as computers and peripherals.

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Systems Engineer I 1

Las Vegas Sands Corp.