Systems Engineer

About DSS, Inc.

DSS is a health information software development and systems integration company, providing services and solutions used daily by thousands of clinicians and administrative staff nationwide, in the public and private sectors. At DSS our people are our greatest asset. We believe in cultivating our talent and encouraging ambitions, so that our employees grow as our business grows.

POSITION SUMMARY:

We are seeking a hands- on Systems Engineer with the expertise to perform and lead the process methodology of installing, configuring, and monitoring systems and software.

What you'll do:

• You will be responsible for providing operational leadership and thought leadership to a broad range of IT disciplines including system performance and resiliency, network performance, security administration, and operations in physical/virtual and Cloud Windows and Linux environments.

• Performs, and helps others to perform, problem determination for servers and software.

• Helps to create and maintain documentation for all department activities.

• Adheres to all Service Request, Incident, and Change Management policies and procedures and SLA's.

• Works with leadership to identify project requirements, assists and leads project teams, addresses complex technical issues, and offers solutions supporting the enterprise.

• Participates in IT Operational On-Call rotation.

• Ensures that hardware, Windows and Linux operating systems, application software, and related procedures adhere to organizational compliancy and operational requirements.

SECURITY AND PRIVACY DUTIES AND RESPONSIBILITIES

• Individuals working for DSS will be subject to security and privacy requirements as explained in HIPAA, FedRAMP, and NIST 800-53. Additionally, they are required to undergo specific FedRAMP training to ensure compliance with all associated controls and responsibilities in the day-to-day performance of their duties. Individuals working in departments that are considered to be in the high-risk category will be required to undergo advanced training based on their role and level of access. Individuals with access to modify data and the configuration baseline will require further training.

The preceding functions are examples of the work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments and make a reasonable accommodation as needed.

Qualifications

Requirements and Responsibilities:

• Installs new, or rebuilds existing, servers and configures hardware, peripherals, services, settings, directories, storage, etc. in accordance with project management standards.

• Troubleshooting as required, leading problem-solving efforts with outside vendors, other technical personnel and/or organizations.

• Support customer applications hosted in company's Cloud environments , on-prem application environments at customer site, VA and to provide on-call rotation for the assigned product/customer environments

• Daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Security monitoring, vulnerability scanning, and penetration testing. Ongoing performance tuning, hardware upgrades, and resource optimization.

• Leads on Cloud Operational projects, tasks and works closely to transition environments, projects from internal IT teams (Infrastructure, Applications and Cybersecurity) into Cloud Operations.

• Researches and recommends innovative, and possible automated approaches for system administration tasks and tests new and emerging technologies focused on enhancing Cloud operations.

Education:

• Required:

• Master's degree in a relevant field of study

• Desired:

• Bachelor's Degree in a relevant field of study

• Combination of experience and/or education can be substituted for degree

Certification(s), Licenses:

• Nice to have:
• RHCE, RHCA, Linux+, Windows

Experience:

• Required:

• 10+ years of experience administering Windows and/Linux/ Server operating systems.

• 3+ years of experience planning and administering Azure/AWS large-scale virtualized environments.

• Possesses a comprehensive working knowledge of Linux operating system, especially process and system monitoring facilities.

• Strong WAN and LAN configuration and troubleshooting skills.

• Exhibits mature organization and time management skills.

PHYSICAL DEMANDS:

Standing

10% per day

Sitting

80% per day

Walking

5% per day

Stooping

5% per day

Lifting

Ability to lift up to 20 lbs. unassisted

Computer Work

80% per day

Telephone Work

10% per day

Reading

10% per day

Please note that we do not sponsor applicants for work visas. W2 Only

NO C2C, NO H1B's

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you need an accommodation seeking employment with DSS, Inc., please email jobs@dssinc.com or call (561) 284-7373. Accommodations are made on a case-by-case basis.