Systems Engineer

Callaway Golf Co Carlsbad , CA 92008

Posted 12 months ago

Callaway Golf Company is a leader in total performance, premium golf equipment while also being a great place to work! We are passionate and push the limits of innovation. We dare to be great while acting with integrity and respect. We stay hungry, yet humble. All while having fun and making fold enjoyable for everyone!

Our company is a blend of experience and diverse backgrounds, and our leaders have a strong history of building and selling successful initiatives. We are working to build a truly groundbreaking company, and we want top-notch people to join us in that mission.

JOB OVERVIEW

This technical position provides data and computational capacity that facilitates major business services for Callaway worldwide, including those which are external-facing and direct to the consumer. This position implements new server technologies that minimize operations while managing a global enterprise environment that is highly available, agile and anti-fragile. A healthy environment must be maintained with appropriate access, security, availability, performance, capacity, and backups for productivity, efficiency and business continuity. Failure to do so can result in a total loss of business capability and a loss of brand reputation.

ROLES AND RESPONSIBILITIES

Technical

  • Proactively provision servers and operating systems to ensure capacity and performance

  • Monitor, analyze and report key metrics for environment health, performance and capacity

  • Install and configure server hardware and software

  • Assist in managing administrative rights to the server infrastructure

  • Implement and manage solutions for orchestration, performance and capacity

  • Build and help manage public cloud environments

  • Ensure ongoing replication from remote sites for business continuity

  • Integrate solutions and automate as much as possible

Service Ownership

  • Lead others in the development of new solutions and management of current operational environment

  • Set service direction and communicate changes to stakeholders, including those in global locations

  • Design and implement solutions that satisfy global requirements or collaborate with remote sites to advise and maintain alignment with global direction

  • Maintain a coherent architecture with interdependent technologies

  • Define, maintain, and continuously optimize the service scope, service catalog, and roadmap

  • Document processes for managing solutions within the service scope

  • Define roles and responsibilities for members of the ecosystem, including users, supporting service owners, and different levels of service management staff

  • Influence and/or set standards for services outside of scope

  • Identify and communicate security vulnerabilities and other business risks, including those that may be beyond immediate scope

  • Cooperate with peers to resolve multi-system problems that cannot be resolved immediately

  • Create project plans, lead projects, and complete project tasks on-time

  • Ensure accurate inventory and consistent configurations

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

  • Server hardware (hyperconverged, Nutanix, Cisco UCS, Lenovo, Dell and similar servers systems)

  • Nutanix, Cisco UCS hypercovereged systems prefered

  • Public cloud (Azure, AWS, others)

  • SaaS (Software as a Service integration, ADFS/SAML, EDI, file transfer)

  • Enterprise Identity Management (AD/LDAP, global/distributed sites, GPOs, OU design)

  • VMware (vSphere, vCenter, SRM, vCloud Director, vRealize)

  • Linux Server OS (security hardening, clustering, perf. tuning, adv. troubleshooting)

  • DevOps (open-source, Jenkins, Ansible, Chef, Puppet, Vagrant, GitHub, Sensu, Snort, Logstash)

  • Development/Scripting (PowerShell)

  • Infrastructure services, such as DNS, SMTP, DHCP, NIS, LDAP, Active Directory, FTP and databases

  • Security (certificates, Cas, anti-malware, anti-ransomware, DDoS)

  • Connected infrastructure, including networking, storage, security, and external clouds

Engineering

  • Expertise in designated technical subjects

  • Troubleshooting to diagnose root cause in complex systems

  • Planning, documentation, and change management

  • Collaboration and alignment with global standards

  • Continuous learning to enable future solutions

EDUCATION AND EXPERIENCE

  • This position is, at its core, a technical position. A special expertise is required in server hardware, virtualization, operating systems, and the supporting infrastructure. Just as important, especially at higher levels, is the service ownership responsibility. As a service owner, this position works with others to build and maintain standards and policies, often leveraging peers or external resources to support the environment at global scale.

  • University degree (preferably in Computer Science) and 2-5 years' experience or relevant work experience

  • 2-5 years of virtualization experience

  • Success working in a fast-paced, team-oriented, collaborative environment

  • Knowledge of specific technical products and services in use at Callaway

  • Knowledge of DevOps culture, methodologies and technologies is a plus

Callaway Golf is an Equal Opportunity Employer


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Systems Engineer

Callaway Golf Co