Systems Engineer

Align Communications New York , NY 10007

Posted 2 months ago

Why Align

For over three decades, many of the world's leading firms have relied on Align as a trusted IT solution provider and center of excellence in IT advisory, infrastructure design, build, delivery and managed services. We are actively seeking innovative minds to establish and strengthen our team to deliver high-quality state-of-the-art technology solutions for our enterprise and boutique clients.

If you are seeking to own challenging projects under tight schedules for some of today's most fascinating companies while leveraging an exceptional team and long track record of success, then we want to hear from you today.

Position Overview

Align seeks a knowledgeable and motivated Systems Engineer with strong Microsoft Server and VMware experience to join our growing Workplace Technology team. The ideal candidate will have experience administering, implementing and supporting client-server systems. Solid Microsoft Server and VMware Engineering experience are required. This position is responsible for engineering, deployment and support and maintenance of distributed systems and servers.

  • This position will be based out of New York City office but will require work to be regularly performed at client locations throughout the New York metropolitan area

  • This is a full-time position offering full benefits, a competitive salary, paid training and performance-based bonuses


  • The primary focus of this role will be day-to-day systems administration and advanced troubleshooting of Microsoft distributed systems, as well as some project support as needed

  • Build, test, and maintain Windows-based hardware and software infrastructure components as needed

  • Administer VMware vSphere clusters

  • Administer Azure and Office 365 tenants

  • Respond to post-project technical support calls that are escalated from NOC center and service desks.

  • Solve problems related to installation, implementation, maintenance, and operations of hardware and software and related infrastructure components.

  • Install, upgrade, and remove applications.

  • Follow predefined operating procedures to ensure that clients, systems, and information are properly followed.

  • Perform direct follow-up with clients regarding remediation where appropriate.

  • Interface with other elements of the client support structure including tracking client issues, updating client tickets and ensuring closure.

  • Document all policies, procedures, and standards around the build and continuing operation of servers and systems.

  • Virtual desktop support and maintenance as needed.


  • Bachelor's degree (B.S.) in computer science, information systems, electrical engineering, or a related technical discipline is desired.

  • Over four years of in-depth support experience and a solid general understanding of Microsoft Windows Architecture SQL Server, Windows Servers, Active Directory (AD), Office 365, Azure and Exchange.

  • General knowledge of system management best practices.

  • Experience managing servers in large corporate environments including security, security policy compliance.

  • Experience with diverse hardware platforms (Cisco, Dell, HP, and IBM).

  • General understanding of supporting technologies: TCP/IP, IIS, WINS/DHCP/DNS, Anti-Virus, systems management, optimization tuning, and high-availability configurations.

  • Knowledge of Installation Services and Group Policy (SCCM, MDT, and Autopilot)

  • Application Packaging and deployment.

  • Experience with documentation for system builds, configurations, and support procedures

  • Solid understanding of prevailing virtualization technologies

  • Current Microsoft certification is a plus (MCSA or MCSE)

  • Current VMware certification is a plus (VCA or VCP)

  • Experience with ConnectWise Automate is a Plus

About Align

Align is a dynamic and flexible place to work, offering professionals unparalleled opportunities to train in the leading technologies, make an impact within the industry and control their own destinies. We have a flawless track record of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients.

We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media, and telecommunications. We give our professionals the autonomy to pursue opportunities and manage assignments in ways that maximize their creativity and talents, leading to self-fulfillment and financial rewards.

For more details, visit

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Systems Engineer

Align Communications