Systems Engineer - 1 (16118)

Sundial Software Madison , WI 53701

Posted 5 months ago

Systems Engineer will play a key role in the design, planning, execution and installation of the current infrastructure to support new applications and technologies. Support software and hardware upgrades to telecommunications systems, mobile devices, computer servers, operating systems, and applications. Must have extensive experience with standard industry practices including management of mobile devices, administration of call center systems, and management of Windows Server systems. Systems Engineer will also be responsible for selection, design, and deployment of a small-scale VOIP call center system. Possess considerable logic and understanding to analyze and troubleshoot problems. Must be able to prioritize trouble calls and respond to emergencies and all levels of troubleshooting.
Systems Engineer capabilities with 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected.

QualificationRatingMust HaveGeneral Competencies

Ability to perform Help Desk services

and 5 years

Excellent Communication Skills

and 8 years

Excellent oral and written communication skills

and 8 years

Language- English

and 8 years

Standard Language for English Proficiency

Yes

Technical Assistance and User Support

and 5 years

Information Technology- Desktop Support

Mobile Device Management (iPad , Android smartphone)

5 years

Information Technology- Internet Tools

Email Clients- Mail App

and 3 years

Email Clients- Outlook

and 5 years

Web Browser- Firefox

and 5 years

Web Browser- Internet Explorer

and 8 years

Information Technology- Languages/Tools

ACL

and 5 years

IIS

3 years

Knowledge of PowerShell

and 3 years

Information Technology- Mobile Devices

Mobile Device Management

and 5 years

Information Technology- Network/Infrastructure

DNS Management, Administration and Design

3 years

Remote Connectivity (Wireless, Cullular Wireless & VPN)

5 years

Telecommunications

and 5 years

VMware Virtualization

1 years

Vo/IP Networks

and 5 years

VPN

and 5 years

Information Technology- Operating Systems

MS Windows 10

3 years

VMWare ESX experience

and 1 years

Information Technology- Security

2nd Factor Authentication

1 years

Active Directory

3 years

Certificate Authority Server experience

1 years

RSA SecureID system (for two-factor authentication)

1 years

Information Technology- Server Support

Active Directory.

3 years

Desktop Virtualization

and 1 years

Experience supporting MS Windows Server, especially version 2012

and 5 years

Group Policy management, administration and process control

3 years

Install new hardware and software

and 5 years

Internet Information Services 8

3 years

MS Windows Server 2008R2

and 5 years

Plan maintenance and upgrades

and 8 years

Powershell

3 years

VMWare Virtual Infrastructure (ESX server & vCenter)

and 1 years

Windows Server 2012 R2

5 years

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Systems Engineer - 1 (16118)

Sundial Software